How business can keep natural language processing from going bad

Teaching AI to understand and create natural language needs big datasets. If we want it to speak in ways that represent our businesses, we must take care.
Teaching AI to understand and create natural language needs big datasets. If we want it to speak in ways that represent our businesses, we must take care.
Automated text has the potential to change how we write, delivering fast content and seamless customer service interactions – but it’s not without risks.