Before using AI for customer experience, change these things
AI, if well implemented, can transform customer experience at scale like no other tool. To make sure your business benefits, put these things in place first.
Learning in 3D: How virtual reality is changing higher education
Virtual reality is taking off in higher education institutions around the world, and that comes as no surprise to anyone who knows how it impacts learning.
How the post-COVID economy can change from a line into a circle
Technology is ready to help us get a lot more out of fewer resources, and make less waste. But can the economy adapt?
How a digital copy of itself is helping Singapore find climate solutions
Singapore’s architects and planners are using 3D semantic modeling to pit its human and environmental challenges against their designs for better solutions.
How ‘phygital’ tech could save post-pandemic retail stores
What customers want from in-person shopping is changing. Retail stores are adapting by adopting tech that blends digital with real-life experience.