How we can make sure AI benefits everyone
AI is disrupting every industry and country. It comes with great problems, but also great opportunities. We must make sure we use its power wisely.
Artificial intelligence
How business can keep natural language processing from going bad
Teaching AI to understand and create natural language needs big datasets. If we want it to speak in ways that represent our businesses, we must take care.
The mirror we don’t recognize ourselves in: Talking AI with Dr. Beth Singler
Should we be polite to AI assistants? Are we changing ourselves just so that AI can understand us? Dr. Beth Singler of University of Cambridge on how we see AI.
How digital factory clones are bringing new efficiency to industry
Manufacturers are fast adopting smart tech like wearable barcode scanners and ‘digital twins,’ but AI might soon be saying what to improve and how.
Before using AI for customer experience, change these things
AI, if well implemented, can transform customer experience at scale like no other tool. To make sure your business benefits, put these things in place first.