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paper dead shredder

Is paper dead?

  • min read
    • For retailers, predicting customers' future wants and needs is crucial – especially in this era of disrupted supply chains. I hope you won't recognize this story as something that might happen in your business, but it demonstrates how soon retailers of all sizes could find themselves in a new future. I bought a blouse recently from a traveling vintage clothes seller. Picture several racks of bright retro outfits set up under a caravan awning with a changing room crafted from tie-dyed blankets. Incense hangs in the air, as does the ringing of tiny bells attached to the seller's impossibly long hair, jingling as she wanders around after customers, straightening coat hangers. To pay, I offer cash, but she instead presents me with a beautifully calligraphed sign showing her bank account details. Given the riskiness of this practice, I offer a moment of security education. She tells me she's in the habit of giving out her bank details because it means more sales, and keeping enough change around is hard when you're always on the road. Even those on the fringes are moving towards electronic payment for its convenience and customer preference, albeit sometimes not in ideal ways. When it comes to meeting customer expectations in how your transactions happen, are you ready for a future where paper money, receipts, plastic cards are a thing of the past? Could your retail business work in a world where all money is changing hands by smartphone? Among Kaspersky researchers' privacy prediction for 2023 is that we'll keep seeing smartphones and other smart devices encroaching on activities once dominated by paper and plastic cards. A future where all we'll need is a smartphone seems close when we're paying by near-field communication (NFC) like Apple or Samsung Pay or QR code like Swish, or using apps to show COVID-19 testing and vaccination status. What does this mean for paper and plastic transactions? And what privacy and security issues should business consider when it comes to doing it all by smartphone? Environmental reasons to stop using paper and plastic Some might say the sustainability drive to eliminate paper and plastic in business transactions is overplayed. While both have significant environmental impacts, business transactions are not a major source. Meanwhile, electronic transactions can be responsible for much energy use and the equipment used will ultimately become resource-heavy and hard-to-recycle ewaste. Gen Z, Millennials and those younger will do much to avoid adding more plastic and paper to the world. Regardless of environmental impact, consumer demand for more convenient paperless and cardless transactions will only grow. Processes likely to move to smartphone apps Digitized identity documents look set to be the next big frontier for smartphones. It's already been a common approach to declaring COVID-19 testing and vaccination status worldwide, but soon passports, driver licenses, student IDs and more will be made available through apps. Germany started using app-based ID cards in 2021. Around the same time, Apple announced several US states would make digital identity cards and driver licenses available using Apple Wallet. ID stored on phones brings convenience and risk. A well-implemented system would let stores verify customers' age without seeing personal details they don't need, like home address – also known as 'zero trust' security. Digitized IDs could also speed up know-your-customer (KYC) procedures when applying for a loan with a smartphone. But using a smartphone to store growing amounts of personal data introduces 'single point of failure' security risk. Those who develop and commission smartphone software like apps must ensure top-notch device security and privacy-preserving data storage. Cardless cash withdrawal at ATMs is taking off around the world, especially where bankcard fraud is more common, like India. Smartphone apps enable cardless withdrawals, for example, scanning a QR code on the ATM screen with a payment app like Google Pay, or using near-field communication (NFC.) Again, these transactions aren't without risk. Speaking to price-comparison service Bankrate, Ricardo Pina, founder of personal finance blog The Modest Wallet, said, "Since bank cards are being replaced by phones, criminals will now be more enticed to target and hack your phone to mine your data, information and even change your phone and bank app settings." When will paper and card transactions become history? Those who run businesses that experience higher overheads thanks to processing cash, cards and printed receipts may dare to dream of a world where these go the way of the 'check.' Ubiquitous throughout most of the 20th century, many banks have stopped issuing and accepting these. Check payment is expected to be extinct by 2026. Those old enough to remember when checks were commonplace might think they'd disappeared years ago. But sometimes these methods strongly persist in parts of an economy that need them for specific reasons. A few years ago, a friend and I hiked the five-day South West Coastal Path in Cornwall, UK – and yes, it was glorious. This part of the UK is far from any major city. We were surprised to notice most bed-and-breakfasts  accepted only cash or check. Once we understood the area's geography, we paid by check wherever we could. Traveling on foot and far from towns, it seemed unwise to part with cash we might need. These businesses told us they didn't take card payments because they only had customers in summer, making point-of-sale machines uneconomic. Similarly, can smartphones – and reliable access to affordable data to operate apps – be all things to all people in all places? While access to mobile technologies has certainly enabled greater economic participation from marginalized people, we can easily overestimate how many can and will use these technologies if we use them or see them used around us often. Pew Research estimates around 85 percent of the US population owns a smartphone, but in China and India, it's lower at 70 percent. While China leads the world in mobile payment adoption, smartphone ownership numbers don't tell us how many people could use their smartphone for payments – for example, successfully download and register to use payment apps, and access data when needed. Cash transactions still account for far more business than many people think – in 2021, customers used cash for over 20 percent of point-of-sale transactions globally, according to the International Currency Association. Many businesses wouldn't survive losing 20 percent of their sales. There is also the inevitable backlash against smartphones because of negative mental health impacts, seeing some choose to quit or radically reduce how much they use them. It seems paper- and card-based identity and payment options will be with us much longer than we think, if the lifecycle of check payment is anything to go by. For small business, alternative point-of-sale card payment providers are fast making accepting cards more affordable, making paying by card even more ubiquitous without reducing security. When it comes to taking payment, it 'pays' to be flexible and listen to what your customers want, rather than focusing on what suits your business. Meanwhile, keep an eye on evolving technology making retail transactions simpler and more affordable.
cybersecurity predictions

What a year of changing cyberthreats can tell business

  • min read
    • For business leaders, knowing what's changing in cybersecurity helps you recruit the right people with the right skills today for what you'll soon need. Kaspersky's 2022 Security Bulletin (free download) analyzes which attacks their global cloud service Kaspersky Security Network (KSN) has detected, blocked and disabled over the past year. There are some numbers your business will want to know about. 15 percent of users had a malware attack Kaspersky Security Network blocked malware-class attacks on some 15 percent of users in 2022, or around 1 in 7. This shows just how common malware is. The malware class of attacks covers familiar cybercrime tools like viruses, trojans and ransomware. The countries where Kaspersky's software blocked the most malware attacks in 2022 were Tunisia, Taiwan and Algeria. 506 million web-based attacks Web-based attacks result from users downloading files that then trigger a cyberattack. These might come from websites made by cybercriminals, infected online resources within user-created content (like online forums) or legitimate resources that cybercriminals have hacked. Cybersecurity education can be a powerful tool in preventing web-based attacks. Heathrow Airport has a novel staff cybersecurity education that carefully targets those needing it most with 10-minute online learning modules. 1.4 million cryptocurrency mining attempts Cryptocurrency mining is very much on the rise. Kaspersky Security Network detected around 1.4 million attempts to install mining software in the past year. Mining means digitally solving complex mathematical problems that verify cryptocurrency transactions, which also earns cryptocurrency. It slows devices and uses much electricity. In November 2022, Kaspersky announced they'd seen a 230 percent growth in cryptocurrency mining in the third quarter of 2022 compared with the same period in the year before. 102 million attempts to visit malicious URLs Malicious URLs are a common tool in 'phishing' attacks – when cybercriminals send emails inducing recipients to click on links, downloading malware. Endpoint security is vital in protecting against phishing, as is employee cyber-awareness. 377,000 attempts to steal money These attacks were often in the form of 'banking Trojans'. In early 2022 a particularly sophisticated money-stealing Trojan popped up that masquerades as a banking app and imitates phone conversations with bank employees. The app fooled many, highlighting the need to teach employees 'cyber hygiene' – like remembering to pause and think before downloading anything. Those who provide legitimate apps or financial services might also reflect on how they can show customers their products are trustworthy. These big numbers in cybersecurity over the past year show how threats to business are growing and changing. Cybercriminals always find new ways to get through consumers' and employees' defenses. By combining hiring the right people with robust cybersecurity education and strong security solutions, your business will greatly reduce its chances of a serious attack succeeding. Then, you can spend your time on what you do best.
cross cloud world

With complex data storage now the norm, how can business stay secure?

  • min read
    • While firms in every line of business are planning increased cloud use, defending against the increased range of digital dangers needn't be time-consuming or expensive, even in a multicloud world. Almost nine in ten companies use multicloud – multiple cloud storage and processing providers – to power IT and store business-critical information. A whopping 80 percent use both public and private cloud. While these complex storage setups bring advantages, they make life harder for IT professionals. Recent Kaspersky research found IT complexity is becoming a top challenge for businesses, particularly securing these networked environments. How can leaders make sure it's all secure and manageable? Defending growing data worlds The number of employee and customer digital touchpoints that must be secured in the average enterprise is ballooning. Networks are getting more complex and the amount of data gathered skyrocketing. That data can be enormously valuable – if it doesn't get lost completely in the crowd of, well, more data. Meanwhile, high-severity cybersecurity incidents grew by half in just a year. Hackers keep finding new ways to breach defenses. "Cloud and online IT complexity expand each year as the magnitude of cyberthreats grow," Tim Rosato, head of trend forecasting firm Silver Lion Group, told me in a phone interview. "User accounts, information and logins are also traveling across more cloud networks, apps and virtual desktop environments." New solutions for multicloud enterprise This growing complexity has sent many companies the way of investing in automated endpoint detection and response (EDR) platforms. These proactively scan for and eliminate threats. They're also implementing more specialist security products for hybrid cloud with controls that let you centralize security. It's all about greater network visibility and faster threat response across online workloads, software development and third-party apps. "We live in a multicloud environment. Our research shows malicious actors can take advantage of any unprotected cloud, gaining unauthorized access to the whole infrastructure. New solutions can help protect assets and remediate different kinds of attacks", says Marc Rivero, senior security researcher at Kaspersky's Global Research and Analysis Team (GReAT.) New digital identity management tools also help identify and authenticate users as they travel across apps, networks and cloud providers. You'll also want to routinely scan code and applications, networked systems and connected devices for potential points of compromise, closing loopholes before they get used. Simple actions can also lower odds of compromise further, like adopting zero-trust security and multi-factor authentication. And you can't go past promoting security awareness regularly among staff, with training every three to six months. Back up data offline every 24 hours and test security teams' reaction times using exercises based on real-world cyber incidents. Data-mapping tools that track how information flows across your business, and which users have or control access to this data, can also strengthen your cloud defenses. They help you classify and cordon off data by sensitivity level, which may also be useful in regulatory compliance. Many clouds certainly don't make light work, but the growth of multicloud and hybrid cloud is here to stay. For enterprises, the challenge is making sure their security is up to scratch for this complex environment. The increasing adoption of solutions that use automation and AI, and those designed for convoluted cloud settings, show many are taking heed. But no matter how many clouds or endpoints, remember your people must be the heart of your cybersecurity strategy.
enterprise cyberthreats 2022

Five indispensable cyberthreat insights for enterprises

  • min read
    • Cyberthreats and cybercriminals' methods change all the time. Each year, we see things we've never seen before. Understanding what cyber researchers are finding can help your enterprise stay ahead of evolving cyberthreats, preventing costly data breaches and malicious damage. Kaspersky has the biggest global network of cybersecurity research and analyst teams, collaborating closely with product research and development. With expert researchers distributed across the globe, we see can escalate and respond to local situations fast. Here, we share some of our recent observations your business can act on today. 1. Ransomware is stepping it up a notch Fabio Assolini, Senior Security Researcher, Global Research and Analysis Team (GReAT,) Latin America, says: "This year, ransomware is no less active. Cybercriminals keep threatening retailers and enterprises worldwide. Watching these tendencies gives us threat intelligence to fight cybercrime today and helps us prepare for what we may see in the months to come. "Our research groups ransomware into three big trends: Ransomware that adapts to be able to infect different platforms, ransomware becoming more "industrialized" and cybercriminals taking sides in geopolitical conflicts. But despite its ever-increasing sophistication and targeting, there's still much enterprises can do to stay safe." What to do: Find out about the five best steps your business can take to fight ransomware – from keeping software up to date, to ensuring your Security Operations team has access to the latest threat intelligence. 2. Advanced Persistent Threats are coming out of the woodwork An Advanced Persistent Threat (APT) involves sneaky, sophisticated hacking techniques. It may hide malicious software in your system for a long time, stealing information or waiting for the moment to cause maximum damage. Kaspersky tracks more than 900 groups of APTs. David Emm, Principal Security Researcher, GReAT Global, says: "We became aware of a firmware-level APT compromise through our firmware scanner logs. The attackers had modified a single component to intercept the machine's boot sequence and introduce a sophisticated infection chain. The chain leaves no traces on the hard drive, as its components operate in memory only – a fileless attack with a small footprint." The researchers named the new ATP MoonBounce and have linked it to a known threat actor. What to do: Arm employees with the knowledge they need to protect your organization. Get APT threat reports on SecureList. 3. Apps can make Internet of Things devices even more vulnerable The Internet of Things (IoT) is a fast-growing ecosystem – forecasts predict we'll use more than 75 billion IoT devices by 2025. Among these, companion apps for internet-connected cars have attracted special attention. In early 2022, a 19-year-old hacker shared how he had accessed and controlled more than a dozen Tesla cars through their apps. The vulnerability of IoT devices, increasingly part of manufacturing and industry processes, has long been known. Our interest in transparency recently spurred Kaspersky analysts to look at car-controlling apps, finding their security and openness often lacking. What to do: Dan Demeter, Senior Security Researcher, GReAT Europe, Middle East and Africa says: "For an ongoing well-established security perimeter, we recommend periodic checks and updates for all applications used withing the perimeter, whether it's a consumer or a business environment. Remove any obsolete or not used apps from these environments as soon as possible." Demeter also highlights better practice among some vehicle companion apps. "Some use specially designed solutions from automakers, which, for example, make it impossible to unlock the doors remotely. With access to the vehicle's data through the manufacturer's website, there's no need to give credentials to an app, and users can revoke access any time." 4. Geopolitical tensions are raising denial-of-service risk Distributed Denial of Service (DDoS) attacks are cybercriminals' go-to targeted attack. They overwhelm a server, service or network with a flood of traffic, so you can't give your customers reliable online service. The Russia-Ukraine conflict has triggered a spate of DDoS attacks in both countries, targeting critical infrastructure, media and state-run services. Hacktivist groups have instigated some of these attacks, distributing apps, software and even games which can teach cybercrime skills to those with other aims, like extortion. Kaspersky researchers have noted a sharp rise in DDoS attacks across the board. What to do: Researchers advise businesses and nation states to prepare for DDoS attacks before they happen, through investing in suitable security controls and preparing defensive strategies with national internet service providers (ISPs.) Maher Yamout, Senior Security Researcher, GReAT Middle East, Turkey and Africa, says: "Deploy cyber defenses in advance. When an attack comes, it's too late. You never know when an emergency will happen, so today's the day to take care of your anti-DDoS protection." Threat intelligence also plays an important role in preventing DDoS attacks. Kaspersky is the only global threat intelligence provider with a major presence and expertise in Russia, where most advanced persistent threats and attacks originate. Security teams should subscribe to Kaspersky SecureList to stay up-to-date. 5. Malware keeps upping the ante Malware is common and costly. Over the past year, Kaspersky software prevented at least one malware attack on 20 percent of our users. Recently we've seen plenty of new and rehashed techniques aimed at disguising malware or letting it do more damage. Dr Amin Hasbini, Unit Head of GReAT Middle East, Turkey and Africa, says: "Since its discovery in 2014, we've seen the malware Emotet – originally designed to steal banking credentials – in many other forms, like as a delivery system for other malware and and botnet executable, using small employee mistakes to create big incidents. It mostly spreads nowadays through malicious email spam." What to do: Malware attacks often start with an employee making a small error of judgment, like clicking a link in a dodgy email, so one of the best ways to stay safe is to thoroughly educate all your staff in cybersecurity. Kaspersky research in partnership with Longitude, a Financial Times company, found leaders whose cybersecurity training programs can keep pace with the threat landscape say their companies are better prepared for a cyberattack. Immersive cybersecurity training is a powerful way to engage your workforce with learning in an age when there is much competition for their attention. Advanced cyberthreats are common. They have a big impact on business reputation and bottom line. When business leaders take cybersecurity action, they avoid spending more time later mopping up a cyberattack's damage. When choosing your cybersecurity vendor, look for those that participate in third-party tests and reviews, win awards and achieve top scores in independent tests. What's clear is that advanced threats are ever-changing, so having the most up-to-date threat intelligence will always be crucial for your business.  
threats outer space

How criminals could use space junk to attack any business

  • min read
    • A powerful way cybercriminals can cause catastrophic damage on Earth is to attack in space. It may sound like science fiction, but now we all rely on space infrastructure to do business, any organization could be affected. Space enthusiast and Distinguished Chair of the cybersecurity program at Middle East Institute Chris Kubecka explains a little-known space disaster scenario we should be more aware of in Tomorrow Unlocked's video Threats in Outer Space. Smash-ups in space Although space exploration has brought many world-changing advances, it's left orbit like many places on Earth – littered. From obsolete satellites to rocket parts and chips of paint, space junk circles the Earth at high speeds, threatening to collide with useful things, like working satellites and the International Space Station. Collisions could be deadly or cause irreparable damage to expensive equipment. Any smash-up creates more space junk, raising the risk to other orbiting objects. For a sense of just how much 'stuff' there is up there, see known space objects tracked in real-time on StuffIn.Space, some known only as 'debris' or 'unknown.' The 'black swan' of space crashes One of the most serious consequences of a space collision is Kessler Syndrome. Kubecka describes it: "A big enough collision would create a chain reaction, causing space junk to smash into each other all over orbit, forming a dust cloud." An accident or deliberate attack could trigger a Kessler Syndrome event. Kubecka explains, "It's now so cheap to build 'attack CubeSats' or even larger satellites. You could cause collisions." She also points to the growing use of Internet of Things (IoT) devices in space tech. "If IoT goes rogue, that's a big problem." As wealthy business people become more visible in space exploration, the potential for huge media attention will attract cybercriminals to attack their space systems and use them to create chaos in space – and so, chaos on Earth. Preventing a 'Kessler' event As well as protecting space systems from cyberattack through the best available methods, like cyber immunity – building systems in a way that makes them almost impossible to compromise – we must take out the space trash. As part of the Securing Space initiative, Kaspersky supports fledgling innovators StartRocket as they develop a new way to remove space debris from orbit – with foam.
cybersecurity new team sport

Why cybersecurity is the new team sport

  • min read
    • The pace of technological change is accelerating, and we readily adopt its many advantages. But despite this massive technological change, approaches to the threats it brings have changed little. The result is, we're losing the battle against constant attacks and breaches. For CEOs and Chief Information Security Officers (CISOs,) history may supply an answer – not in the form of technological genius, but in the form of humanity. Our recent history and deepest past show why cybersecurity must become the new team sport. The futuristic wild west of IT When I started working with computers in the early 1980s, they were controlled by men with beards in woolen tank tops. They ruled from a refrigerated IT throne – refrigerated because the IT team would often share the room with servers that need to be kept cool – knowing everything that went on in their realm. If something happened that was not allowed, it was fixed and hidden from the outside world with a combination of embarrassment and corporate secrecy. Today, we're in more of a futuristic wild west. The business perimeter contains many more applications, devices and entry points. Specialist 'gun slingers' – in the form of CISOs – have the IT administrator's security responsibilities. Each tries their best to cope with the onslaught of potential threats – anything from a nation-state attack to an employee accidentally sending data somewhere they shouldn't. Start-up mentality not all it's cracked up to be "Fail fast" and "move fast and break things" are often hailed as mantras of tech start-up success. But history also shows bad people have these same mentalities. They don't worry about due diligence or putting new ideas and technologies through rigorous testing. They try anything they think will work without considering if it will breach compliance. Meanwhile, budget, resources and red tape often tie CISO hands. They can feel held hostage by a board that doesn't understand the need for rapid reaction to combat the latest advance in 'dark tech.' We've seen this challenge before Up to now, I've described a futile, dystopian, 'Mad Max' world. But I think the battles CISOs fight today are our history, not of our future. Companies, and those in cybersecurity, often call their critical data and intellectual property the 'crown jewels,' referencing the ceremonial treasures acquired by English kings and queens. Those crown jewels are protected by thick walls, with guards and few entry points – like how IT administrators guarded our data back in the 80s. CISOs are inevitably 'outgunned,' under-resourced and underfunded in a battle against an agile and risk-indifferent enemy. So how do we 'fight the good fight' and win? Again, history has answers. Early 1900s business theorist Harrington Emerson is sometimes paraphrased, "Methods are many, principles are few. Methods may change, but principles never do." So let's go back to first principles. We're stronger together Humans first formed settlements as they started farming some 14,000 years ago. Having individuals in these settlements with different skillsets and abilities facilitated their growth. Some of us have an aptitude for the cerebral, like designing and inventing. Others are more physical, excelling in building and protecting. Settlements developed when we used complementary skills to advance a common goal, like making a safer, more prosperous place to live. Settlements collaborated – sometimes merging, sometimes building coalitions. And in times of crisis, while a few favored 'everyone for themselves,' most joined together for the greater good. Charles Darwin said, "It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively prevailed." History has countless examples of international teamwork, from expeditions into unchartered territory to the allied nations of World War II, and more recent history. COVID-19: Each taking on a little During the recent COVID-19 pandemic, as individuals, we took precautions to keep ourselves and our families safe. But our actions of self-isolation, social distancing and complying with lockdowns knowingly served to protect society. Some countries legally enforced these measures. In others, it was a request. Regardless, most adhered, each playing their part by taking on a little of the responsibility to keep everyone safe. Eventually, the infection rate dropped and with much help from modern medical science, the world could open up. During the pandemic, countries teamed up, sharing information about infections – different strains, different consequences and symptoms. The data grew as individuals and teams combined findings, leading to the creation of vaccines to reduce the impact of the virus. It didn't stop there – sharing goes on, so vaccines can be tweaked to ensure continued efficacy. Extrapolating from this, the roadmap for cybersecurity should see the CISO as part of a team – not just within one organization, but within a global network, openly sharing intelligence and insight. On the other side of the planet, a CISO who has seen similar adds more context. As the chain passes from CISO to CISO, value increases. Quantity and depth of data grow, like crowdsourced security. This level of open collaboration may sound far-fetched, but intelligence agencies worldwide have shared information on threats similarly since September 11, 2001. This operating model may be closer than we think. CISOs already attend lunches or drinks where they swap 'war stories' under the Chatham House rule: You may use the information, but you may not disclose its source. Cybersecurity researchers in different companies and institutions worldwide combine their findings, writing shared reports. We already collaborate this way, instinctively reaching out for help, as we did in the days of early human settlements, but mostly we do it individually. Corporate legalities and organizational culture tend to restrict rather than encourage inter-company information exchange – it doesn't have to be that way. History shows collaboration naturally happens between groups with a common cause, and today is no different. By encouraging CISOs, staff and researchers to exchange knowledge and skills through a system for sharing threat information, we can nurture the communication of cooperation. We are better together, and together we can play the new team sport of cybersecurity.
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About Secure Futures

Secure Futures magazine is your go-to business guide for opinions, trends and insight into the world of technology and cybersecurity. We help your business to bring on the future. Brought to you by Kaspersky, the global cybersecurity experts.

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