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2021 has put a spotlight on security, while people continue to work and interact virtually, businesses become more conscious and keener to protect their employees and operations. Education and training play a big part in making sure people and organizations are equipped with the knowledge and skills to make the right choices and safeguard themselves online.

To help IT security leaders get a perspective of the computer-based security awareness training offerings available and provide them with information of direct peer experiences in implementing and operating various solutions, Gartner® ‘Voice of the Customer’ report aggregates Gartner Peer Insights reviews of educational products from eligible vendors. All reviews go through a strict validation and moderation process in an effort to ensure they are authentic.

Kaspersky is one of only four SA vendors to be recognized with a 2021 Customers’ Choice[1] and is the most recommended vendor overall – 98% of customers would recommend the Kaspersky solution. From the 104 customer reviews included in the report (as of October 2021), Kaspersky achieved 4.7 out of 5 for its product capabilities, deployment experience and support experience. Also 76% of users gave an overall rating for Kaspersky Security Awareness of 5 out of 5.

Customer feedback on Kaspersky Security Awareness offerings includes high praise for the individual learning approach, efficiency, relevance, and convenience:

“Kaspersky Adaptive Online Training provides a problem-based learning, keeps the learner at just the right difficulty of study throughout, uses different approaches to the same topic and constantly accesses the learner's progress.” Security officer in the manufacturing industry[2].

“We chose Kaspersky Automated Security Awareness Platform because it is relevant to employees everyday working life. It contains examples from real life situations in which employees can recognize themselves contribute to learner engagement while helping to retain information. After three months of using this platform, we got a decrease in staff-related incidents.” Decision maker in the retail industry[3].

Commenting on the recognition, Elena Molchanova, Head of Business Development at Kaspersky, said, “Achieving this accolade is a testament to our deep expertise in security education and understanding of how companies want to train their employees to achieve the best results. We always take into account our customers’ feedback and combine this information with our extensive cybersecurity experience and the latest learning trends such as continuous education and VR technologies to provide efficient and practical security awareness solutions.”

To learn more about Kaspersky’s Security Awareness learning approach and find out how it could benefit your business and employees, visit here.   

About Gartner Peer Insights

Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit

[1] Gartner, Gartner Peer Insights ‘Voice of the Customer’: Security Awareness Computer-Based Training, By Peer Contributors

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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Kaspersky named a Gartner Peer Insights™ Customers’ Choice for Security Awareness Computer-Based Training

Kaspersky is the most recommended vendor among recipients of the 2021 Gartner Peer Insights Customers’ Choice for Security Awareness Computer-Based Training recognition. As the only Endpoint Protection Platform (EPP) vendor to achieve the accolade, Kaspersky is also the only company to have Customers’ Choice status in EPP, and Security Awareness (SA) categories.
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