technical support

Fake tech-support has long been a trend in fraud worldwide. We explain how it works, and what you can do to protect yourself.

What a troubleshooting report is and how to create one.

Using the Trusted Applications mode Kaspersky Internet Security 2017 lets users launch only trusted, reliable apps.

If you already have a Kaspersky security solution, you can extend the license at a discount!

A criminal ring in India posed as technical support and tricked many people, but they couldn’t fool David Jacoby, our senior security researcher.

We have a special solution for multi-device users. If you are using our products on many devices, we recommend you register on the My Kaspersky web portal.

Sometimes your Kaspersky Lab product may suddenly display a red protection status that warns you about obsolete databases. You can run an update, but the protection status indicator won’t change.