Riverside Healthcare is a multi-site healthcare service in Kankakee, Illinois. It operates as a not-for-profit professional medical center, servicing around 350,000 patients each year. As a whole, the service provides facilities such as senior living, cancer treatment, specialised surgery, neurology and orthopaedic care.
The site is also home to 450 ‘guest workers’ - a variety of doctors and other medical workers using the facilities. In total, there are around 2,400 employees and clients who serve as staff.
Protection of sensitive data is paramount. Patients’ private medical records, along with credit card information, are integral to the organization’s workflow. A data breach of any kind could be a major catastrophe for Riverside, which operates within tight compliance parameters. Performance is key as even tiny delays could seriously impact patient health.