{"id":37690,"date":"2020-11-24T07:17:56","date_gmt":"2020-11-24T12:17:56","guid":{"rendered":"https:\/\/www.kaspersky.com\/blog\/?post_type=emagazine&#038;p=37690"},"modified":"2022-04-11T07:52:02","modified_gmt":"2022-04-11T11:52:02","slug":"it-health-work","status":"publish","type":"emagazine","link":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/it-health-work\/37690\/","title":{"rendered":"Back in the office or at home, give this health issue urgent attention"},"content":{"rendered":"<p>\u2018Dangerous work\u2019 probably brings to mind mining, seafaring or children scuttling under noisy machinery in Dickensian mills. While anyone would be grateful not to work in past employment conditions, computer work \u2013 whether in an office or at home \u2013 brings its own array of serious and disabling illnesses.<\/p>\n<p>To illustrate the points in the 2019 report by behavioral futurist William Higham, <a href=\"https:\/\/assets.fellowes.com\/skins\/fellowes\/responsive\/gb\/en\/resources\/work-colleague-of-the-future\/download\/WCOF_Report_EU.pdf\" target=\"_blank\" rel=\"noopener nofollow\">The work colleague of the future<\/a>, workplace products brand Fellowes built a <a href=\"https:\/\/apps.fellowes.com\/promos\/work-colleague-of-the-future\/\" target=\"_blank\" rel=\"noopener nofollow\">life-size and uncanny human replica, Emma<\/a>. Emma makes visual many conditions linked to office work, like swollen hands and feet, varicose veins and a permanent hunch.<\/p>\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe class=\"youtube-player\" type=\"text\/html\" width=\"640\" height=\"390\" src=\"https:\/\/www.youtube.com\/embed\/fL5SuzGkUPw?version=3&amp;rel=1&amp;fs=1&amp;showsearch=0&amp;showinfo=1&amp;iv_load_policy=1&amp;wmode=transparent\" frameborder=\"0\" allowfullscreen=\"true\"><\/iframe><\/span><\/p>\n<p><em>Work colleague of the future \u2018Emma\u2019 shows what suffering from preventable conditions linked to the workplace may look like.<\/em><\/p>\n<p>More important than her disturbing appearance, real-life Emma would suffer pain and struggle to do everyday things like exercise. The report talks about the incidence of repetitive strain injury (RSI,) diabetes and muscular-skeletal conditions. On the mental health side, there\u2019s depression, anxiety and sleep disorders. The list goes on. And on.<\/p>\n<p>The good news? There\u2019s a lot business leaders can do to protect their workers from avoidable ill health. It starts with understanding how their work can affect employees \u2013 and the quality of their work.<\/p>\n<h2>Safeguarding your team\u2019s health in the office and at home<\/h2>\n<p>Facebook\u2019s human factors researcher Danny Nou explains why <a href=\"https:\/\/riskandinsurance.com\/facebook-apple-and-google-know-ergonomics-is-key-to-workforce-productivity\/\" target=\"_blank\" rel=\"noopener nofollow\">employee health and wellbeing \u2013 such as how the office environment affects them \u2013 must be a budget priority for any business<\/a>. He draws on US psychologist Abraham Maslow\u2019s famous \u2018<a href=\"https:\/\/en.wikipedia.org\/wiki\/Maslow%27s_hierarchy_of_needs\" target=\"_blank\" rel=\"noopener nofollow\">hierarchy of needs<\/a>.\u2019 It demonstrates that to achieve what their job requires (for example, building relationships, generating ideas and completing tasks,) employees must first have their basic needs met.<\/p>\n<p>Basic needs divide into two categories: First, physiological needs (rest, warmth and sustenance,) and then, safety and security. In other words, working in physical comfort and safety is a milestone businesses must meet before they can expect an employee do their best work.<\/p>\n<p>Even back to the time of the aforementioned Dickensian mills, some employers <a href=\"https:\/\/www.medalofphilanthropy.org\/the-cadbury-family-a-sweet-tradition-of-giving\/\" target=\"_blank\" rel=\"noopener nofollow\">understood the power \u2013 in business and society \u2013 of putting worker health and wellbeing first<\/a>. Nowadays, ergonomics\u2019 economics is even clearer. <a href=\"https:\/\/ergo-plus.com\/ergonomics-lowers-costs\/\" target=\"_blank\" rel=\"noopener nofollow\">A third of all employment-related injury claims are for muscular-skeletal disorders<\/a> linked to computer work. The US Institute of Medicine estimates <a href=\"https:\/\/www.corporatewellnessmagazine.com\/article\/pain-productivity-in-today-s-workplace\" target=\"_blank\" rel=\"noopener nofollow\">office worker pain costs the US economy 297 billion dollars annually in lost productivity<\/a>. And it\u2019s a big factor in retaining staff, with <a href=\"http:\/\/forbes.com\/sites\/alankohll\/2019\/01\/24\/how-your-office-space-impacts-employee-wellbeing\/#4811921064f3\" target=\"_blank\" rel=\"noopener nofollow\">93 percent of tech industry employees saying they\u2019ll stay longer at a company that has healthier workspaces<\/a>.<\/p>\n<blockquote><p>When you understand you\u2019re buying productivity, not office furniture, the costs of getting it right are negligible for medium- to large-sized businesses and many small businesses too.<\/p>\n<\/blockquote>\n<p><a href=\"https:\/\/blog.thebackschool.net\/ergonomics\/billing-rates-for-ergonomics-assessments\/\" target=\"_blank\" rel=\"noopener nofollow\">Ergonomics assessments typically cost 250 to 450 US dollars<\/a> per employee. Like nearly everything else, the industry has adapted to <a href=\"https:\/\/www.humantech.com\/6-reasons-to-try-remote-ergonomics-assessments\/\" target=\"_blank\" rel=\"noopener nofollow\">perform ergonomics assessments remotely<\/a> in the age of COVID-19.<\/p>\n<p>If you\u2019re responsible for a team, talk with your human resources or personnel division to plan how to advise employees on making sure their workspace is safe and comfortable. Many government agencies responsible for labor or safety issue guidance for managers, such as the <a href=\"https:\/\/www.hse.gov.uk\/pubns\/officdex.htm\" target=\"_blank\" rel=\"noopener nofollow\">UK\u2019s guidance on safely using visual display units (VDUs.)<\/a><\/p>\n<h2>The office of the future<\/h2>\n<p>The rising popularity of standing desks probably hasn\u2019t escaped you. A recent review of evidence showed <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/abs\/pii\/S0003687019300304\" target=\"_blank\" rel=\"noopener nofollow\">claims standing desks reduce obesity and heart disease can\u2019t be substantiated<\/a>, but they <em>do<\/em> reduce employee discomfort and in an office, encourage interaction. Some <a href=\"https:\/\/www.kaspersky.co.uk\/blog\/office-of-the-future\/5389\/\" target=\"_blank\" rel=\"noopener\">predict \u2018desk and chair\u2019-based office design will soon be history<\/a>, including Dutch architecture firm RAAAF who designed a <a href=\"https:\/\/www.raaaf.nl\/downloads\/RAAAF%20EoS-Cut-Out.pdf\" target=\"_blank\" rel=\"noopener nofollow\">bizarre modernist-inspired future office they call, \u2018The end of sitting.\u2019<\/a><\/p>\n\t\t\t<div class=\"c-promo-product\">\n\t\t\t\t\t\t<article class=\"c-card c-card--link c-card--medium@sm c-card--aside-hor@lg\">\n\t\t\t\t<div class=\"c-card__body  \">\n\t\t\t\t\t<header class=\"c-card__header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"c-card__headline\">Secure Futures<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-card__title \"><span>What's coming next?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t<\/header>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-card__desc \">\n\t\t\t\t\t\t\t<p>Be first to find out what\u2019s happening in tech, leadership and cybersecurity.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"c-card__aside\">\n\t\t\t\t\t<a href=\"#modal_newsletter\" class=\"c-button c-card__link\" target=\"_blank\" rel=\"noopener\">Get ahead<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/article>\n\t\t<\/div>\n\t\n<p><a href=\"https:\/\/www.ehstoday.com\/safety-technology\/article\/21920038\/emerging-technologies-in-ergonomics-will-you-be-ready\" target=\"_blank\" rel=\"noopener nofollow\">Ergonomics assessments are becoming increasingly high-tech<\/a>. There\u2019s wireless body-worn sensors to measure posture and muscle activity, alongside AI-assisted observation. At Sweden\u2019s KTH Royal Institute of Technology, <a href=\"https:\/\/openarchive.ki.se\/xmlui\/bitstream\/handle\/10616\/46941\/Thesis_Liyun_Yang.pdf?sequence=3&amp;isAllowed=y\" target=\"_blank\" rel=\"noopener nofollow\">Dr. Liyun Yang has been looking into using \u2018smart workwear\u2019 for ergonomic assessment<\/a><u>.<\/u> Some of this smart workwear even gives real-time \u2018vibrotactile\u2019 feedback (vibrations that vary in speed, spacing and strength) to the employee.<\/p>\n<p>But ergonomics specialists do more than recommend furniture.<\/p>\n<blockquote><p>Lighting, noise reduction and indoor \u2018weather\u2019 (temperature, humidity, draughts) are significant parts of the health picture, affecting people in ways less obvious than pain.<\/p>\n<\/blockquote>\n<h3>Enlightening daylight<\/h3>\n<p>The importance of lighting in employee productivity has come in for attention in recent years. New York\u2019s Rensselaer Polytechnic Institute Lighting Research Center conducted experiments with the US General Services Administration (GSA) and the US Department of State, finding <a href=\"https:\/\/youtu.be\/8YNI6Mq9KSo\" target=\"_blank\" rel=\"noopener nofollow\">daylight-mimicking light systems improved sleep and alertness, and reduced depression symptoms<\/a>. City University London helpfully lays out the <a href=\"https:\/\/www.cass.city.ac.uk\/__data\/assets\/pdf_file\/0004\/363217\/lighting-work-performance-cass.pdf\" target=\"_blank\" rel=\"noopener nofollow\">evidence and business case for \u2018human-centric\u2019 lighting, and how to implement it<\/a>.<\/p>\n<h3>Warming up productivity<\/h3>\n<p>One of the benefits of many more people working from home is that optimizing office temperature is a tough problem. While <a href=\"http:\/\/eetd.lbl.gov\/ie\/pdf\/LBNL-60946.pdf\" target=\"_blank\" rel=\"noopener nofollow\">optimum productivity is said to be reached at 71.6 degrees Fahrenheit (or 22 degrees Celsius)<\/a>, <a href=\"https:\/\/www.thoughtco.com\/how-temperature-affects-productivity-1206659\" target=\"_blank\" rel=\"noopener nofollow\">women are more susceptible to feeling the cold<\/a>. But that\u2019s not why researchers Fan Zhang, Peter Hancock and Richard de Dear think <a href=\"https:\/\/theconversation.com\/why-the-perfect-office-temperature-is-a-myth-111823\" target=\"_blank\" rel=\"noopener nofollow\">ideal office temperature is a myth<\/a>. They point to research showing employees are equally productive at a wider range of temperatures, and productivity\u2019s stronger relationship with factors like workplace culture, workload and problems at home.<\/p>\n<p>The researchers recommend setting office temperatures closer to the outdoor temperature while offering \u2018personal comfort systems,\u2019 or in other words, personal heaters and fans.<\/p>\n<h3>Breaking uncomfortable habits<\/h3>\n<p>It\u2019s amazing, given its ubiquity in the mainstream office world, that <a href=\"https:\/\/www.smh.com.au\/lifestyle\/health-and-wellness\/a-difficult-position-experts-question-whether-ergonomics-holds-up-20180910-p502w5.html\" target=\"_blank\" rel=\"noopener nofollow\">some experts dispute the evidence ergonomics help prevent or reduce pain<\/a>. Meanwhile, other popular solutions, like offering massage or yoga classes, carry virus transmission risks and are not culturally comfortable for all.<\/p>\n<p>But another option for improving comfort while working is rapidly gaining fans. Developed in the 1890s by a Shakespearean actor, in 2008, <a href=\"https:\/\/www.nhs.uk\/conditions\/alexander-technique\/\" target=\"_blank\" rel=\"noopener nofollow\">\u2018The Alexander Technique\u2019 earned the UK\u2019s National Health Service (NHS) support as a proven therapy for recurrent back pain<\/a>.<\/p>\n<blockquote><p>We know \u2018good posture\u2019 can improve comfort, but what\u2019s good posture? A singer, a ballroom dancer and a police officer will give you three different answers. <\/p>\n<\/blockquote>\n<p>At its most basic, the Alexander Technique teaches good posture but holds that <a href=\"https:\/\/www.alexandertechniquescience.com\/at-health\/study-summary-lighten-up-trying-hard-to-stand-up-straight-may-interfere-with-balance\/\" target=\"_blank\" rel=\"noopener nofollow\">\u2018trying\u2019 to achieve a specific posture can cause pain and discomfort too<\/a>. \u201cMost people are either slumping, using the tailbone or back for support, or trying to sit up straight, and so pulling the sitting bones away from the chair seat,\u201d says Switzerland-based <a href=\"https:\/\/www.nadiabanna.com\/\" target=\"_blank\" rel=\"noopener nofollow\">Alexander Technique teacher Nadia Banna<\/a>.<br>\n<img decoding=\"async\" class=\"aligncenter wp-image-37694 size-full\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/92\/2020\/11\/18044728\/IT-and-Health_photo-of-Nadia-Banna-scaled.jpg\" alt=\"Nadia Banna\" width=\"1707\" height=\"2560\"><br>\n<em>Nadia Banna, <a href=\"https:\/\/www.nadiabanna.com\/\" target=\"_blank\" rel=\"noopener nofollow\">Alexander Technique teacher<\/a><\/em><\/p>\n<p>So instead of emphasizing \u2018one true way,\u2019 the focus with Alexander Technique is on using thoughts to release tension. \u201cThe physical change is striking,\u201d says Banna. \u201cYou\u2019ll likely feel a strong contrast between the \u201cbefore\u201d \u2013 muscular tension in the neck, back and arms, and the \u201cafter\u201d \u2013 the right amount of muscular tone spread through the body. There\u2019s reduced physical strain, but people also find it gives them greater clarity in thought and action.\u201d<\/p>\n<p>Banna says businesses can incorporate Alexander Technique through single or regular group workshops, one-on-one sessions or regular, weekly classes. \u201cIt\u2019s best learned through multiple experiences, but a single workshop can make a big difference.\u201d Although the Alexander Technique is traditionally a method accompanied by minimal touch, teachers have adapted to the post-COVID-19 world, with many now offering online classes and resources.<\/p>\n<p>Banna gives an example of a company that has made the Alexander Technique part of its everyday activity. \u201cSwiss knife company Victorinox had great results when they hired an Alexander Technique instructor. Workers learned mostly in groups how to interrupt their patterns of tension and go through a sequence of rejuvenating activities. They also learned how to sit comfortably and how best to approach their work. After the initial education, the activity sequence was added two to three times daily, led by department heads. They saw immediate and long-term benefits.<\/p>\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe class=\"youtube-player\" type=\"text\/html\" width=\"640\" height=\"390\" src=\"https:\/\/www.youtube.com\/embed\/coVXuDjHrfM?version=3&amp;rel=1&amp;fs=1&amp;showsearch=0&amp;showinfo=1&amp;iv_load_policy=1&amp;wmode=transparent\" frameborder=\"0\" allowfullscreen=\"true\"><\/iframe><\/span><\/p>\n<p><em>Authors of the Alexander Technique studies published in the British Medical Journal (BMJ) on their findings, and participants on how the Alexander Technique helped them.<\/em><\/p>\n<p>In the same way the Alexander Technique takes on the idea that simply \u2018sitting up straight\u2019 (however you do it) will solve discomfort, Banna thinks it can be unhelpful to assume your furniture is the problem. Her guide to \u2018superbly comfortable sitting\u2019 highlights <a href=\"https:\/\/www.nadiabanna.com\/blog\/2020\/7\/3\/ten-hints-to-find-a-superbly-comfortable-sitting-posture\" target=\"_blank\" rel=\"noopener nofollow\">it\u2019s (mostly) not about your chair<\/a>.<\/p>\n<h3>Taking control of your work health, wherever you are<\/h3>\n<p>Employees shouldn\u2019t wait for employer initiatives to keep them comfortable and healthy at work, especially if they\u2019re working from home. Kaspersky\u2019s recent survey found <a href=\"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/covid19-homeworking-survey\/35396\/\" target=\"_blank\" rel=\"noopener nofollow\">one in four respondents working from home respondents didn\u2019t have a separate workstation<\/a>.<\/p>\n<p>It\u2019s worth reviewing the most <a href=\"https:\/\/www.theguardian.com\/lifeandstyle\/2020\/apr\/21\/home-office-ergonomics-how-to-work-from-home-without-breaking-your-back\" target=\"_blank\" rel=\"noopener nofollow\">up-to-date advice on how to set up a workspace for optimum comfort and concentration<\/a>.<\/p>\n<h2>Offices for the \u2018new normal\u2019<\/h2>\n<p>Not everyone can work from home. Harvard\u2019s assistant professor of public health Dr. Joseph G. Allen and urban resilience expert Dr. John D. Macomber, authors of <a href=\"https:\/\/www.hup.harvard.edu\/catalog.php?isbn=9780674237971\" target=\"_blank\" rel=\"noopener nofollow\">Healthy buildings: How indoor spaces drive performance and productivity<\/a>, have thought through <a href=\"https:\/\/hbr.org\/2020\/04\/what-makes-an-office-building-healthy\" target=\"_blank\" rel=\"noopener nofollow\">what makes a healthy building in the age of COVID-19<\/a>. They say the return to offices has made the importance of buildings more obvious. \u201cFew\u2026 realized that their buildings could play a vital role in the health of their business. In response to COVID-19, that\u2019s rapidly changing.\u201d<\/p>\n<p>They give practical ways of reducing transmission, like staggering employee arrival and departure times, and bigger picture ideas, like using Health Performance Indicators (HPIs) to measure the impact and value of your employee wellbeing strategy and building you work in.<\/p>\n<p>Healthy workplaces are about more than ergonomic keyboards and standing desks. Health, rest and comfort are just some of your employees\u2019 basic human needs. Without these strong foundations, staff cannot perform at their best. Leaders should prioritize employee wellbeing whether their team is at home or in the office. You will see proof of its worth if you measure your success on the way to a healthy, supported, pain-free workforce.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since COVID-19, we&#8217;ve spoken of few other health concerns. But whether employees are back in the office or still at home, their health needs action.<\/p>\n","protected":false},"author":2552,"featured_media":37692,"template":"","coauthors":[3673],"class_list":{"0":"post-37690","1":"emagazine","2":"type-emagazine","3":"status-publish","4":"has-post-thumbnail","6":"emagazine-category-leadership","7":"emagazine-tag-ergonomics","8":"emagazine-tag-health"},"hreflang":[{"hreflang":"x-default","url":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/it-health-work\/37690\/"}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/emagazine\/37690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/emagazine"}],"about":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/types\/emagazine"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/users\/2552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/media\/37692"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/media?parent=37690"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/coauthors?post=37690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}