{"id":36898,"date":"2020-09-03T03:23:03","date_gmt":"2020-09-03T07:23:03","guid":{"rendered":"https:\/\/www.kaspersky.com\/blog\/?post_type=emagazine&#038;p=36898"},"modified":"2022-08-04T07:10:31","modified_gmt":"2022-08-04T11:10:31","slug":"flexible-work-remote-control","status":"publish","type":"emagazine","link":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/flexible-work-remote-control\/36898\/","title":{"rendered":"Give up the remote control. Flexible working rewards are too great to miss."},"content":{"rendered":"<p>2020: The year remote working went mainstream. Goodbye, long commute. Hello, months of lockdown, endless Zoom calls and employers monitoring your breaks with tracking software. Not quite the idyllic <a href=\"https:\/\/www.independent.co.uk\/travel\/news-and-advice\/barbados-remote-working-year-long-stay-tourism-caribbean-a9609766.html\" target=\"_blank\" rel=\"noopener nofollow\">beachfront office in Barbados<\/a> some pictured.<\/p>\n<p>Ah yes, the office. A shared space where colleagues could go for a coffee together and often. Ironically, a space where no one closely checked what you were up to. Will we ever return to the same as before COVID-19?<\/p>\n<p>Maybe not. Research from the UK\u2019s Human Resources professional body, CIPD, suggests <a href=\"https:\/\/workplaceinsight.net\/flexible-working-set-to-double-once-pandemic-crisis-is-over\/\" target=\"_blank\" rel=\"noopener nofollow\">flexible working will more than double in the wake of the coronavirus pandemic<\/a>. Does this mean the end of the early morning crush to get to your desk? Not necessarily.<\/p>\n\t\t\t<div class=\"c-promo-product\">\n\t\t\t\t\t\t<article class=\"c-card c-card--link c-card--medium@sm c-card--aside-hor@lg\">\n\t\t\t\t<div class=\"c-card__body  \">\n\t\t\t\t\t<header class=\"c-card__header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"c-card__headline\">Secure Futures<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"c-card__title \"><span>What's coming next?<\/span><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t<\/header>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-card__desc \">\n\t\t\t\t\t\t\t<p>Be first to find out what\u2019s happening in tech, leadership and cybersecurity.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"c-card__aside\">\n\t\t\t\t\t<a href=\"#modal_newsletter\" class=\"c-button c-card__link\" target=\"_blank\" rel=\"noopener\">Stay ahead<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/article>\n\t\t<\/div>\n\t\n<p>The <a href=\"https:\/\/www.weforum.org\/agenda\/2020\/05\/the-covid-19-reset-sustainability\/\" target=\"_blank\" rel=\"noopener nofollow\">World Economic Forum says the future of business is the \u2018triple bottom line:\u2019 People, planet, profit<\/a>. \u201cIf COVID-19 has taught us anything about how to surmount our socio-environmental challenges, it is that each one of us \u2013 as individuals, companies or governments \u2013 needs to take ownership of our future. Being a bystander is no longer an option,\u201d says CB Bhattacharya, Chair in Sustainability and Ethics at University of Pittsburgh.<\/p>\n<p>Flexible working is one way to advance how we do business. It\u2019s the art of <a href=\"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/work-from-home-research\/34196\/\" target=\"_blank\" rel=\"noopener nofollow\">designing an employee\u2019s role around their needs and preferences<\/a> to benefit both the individual and organization.<\/p>\n<blockquote><p>If underpinned with balance, respect and trust, flexible working enables a more diverse pool of talent to stay in employment longer.<\/p>\n<\/blockquote>\n<h2>Difference is a strength<\/h2>\n<p>We all have a reason for wanting more balance in our lives. It could be children, care responsibilities or health issues. You may wish to live in the countryside, go to the gym in the morning or avoid the rush-hour commute.<br>\n<img decoding=\"async\" class=\"aligncenter size-large wp-image-36901\" src=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/92\/2020\/09\/02083306\/204_flexible_work_trust-inline-1024x768.jpg\" alt=\"flexible work trust\" width=\"1024\" height=\"768\"><br>\nBut offices are not on the way out. <a href=\"https:\/\/www.theguardian.com\/money\/2020\/jul\/14\/end-of-the-office-the-quiet-grinding-loneliness-of-working-from-home\" target=\"_blank\" rel=\"noopener nofollow\">Reports of loneliness and burnout emerged just a few months after<\/a> working from home was mandated in early 2020. It\u2019s no surprise <a href=\"https:\/\/www.weforum.org\/agenda\/2020\/07\/staff-demand-flexible-working-after-covid-19-adecco\/\" target=\"_blank\" rel=\"noopener nofollow\">workers say their preferred pattern is an almost even split of working from the office and remotely<\/a>, and leadership agrees.<\/p>\n<p>While parenthood often triggers requests for flexible work, <a href=\"https:\/\/www.telegraph.co.uk\/women\/work\/flexible-working-not-just-mothers-says-largest-ever-study-uk\/\" target=\"_blank\" rel=\"noopener nofollow\">businesses that assume it\u2019s just for parents are missing a trick<\/a>. Offering design-your-own work pattern to all staff helps reduce inequality alongside shared boundaries, such as restricting meetings to between 10 am and 4 pm.<\/p>\n<p><a href=\"https:\/\/www.cipd.co.uk\/news-views\/news-articles\/flexible-working\" target=\"_blank\" rel=\"noopener nofollow\">Flexibility enables diverse and inclusive leadership teams<\/a>. A few years ago, there were <a href=\"https:\/\/www.independent.co.uk\/news\/business\/news\/women-ftse-100-gender-discrimination-pay-gap-board-representation-chief-executive-a8244361.html\" target=\"_blank\" rel=\"noopener nofollow\">more men named David or Steve in the FTSE 100 (100 top businesses on the London Stock Exchange) than women and ethnic minorities<\/a>. Things may have improved \u2013\u00a0<a href=\"https:\/\/www.gov.uk\/government\/news\/third-of-ftse-100-board-members-now-women-but-business-secretary-says-more-needs-to-be-done\" target=\"_blank\" rel=\"noopener nofollow\">a third of all board members in the FTSE 100 are now women<\/a> \u2013\u00a0but there\u2019s still a long way to go. <a href=\"https:\/\/www.peoplemanagement.co.uk\/news\/articles\/ftse-boards-will-struggle-to-hit-one-by-2021-ethnic-diversity-target\" target=\"_blank\" rel=\"noopener nofollow\">More than a third of the UK\u2019s top companies have no ethnic minorities on their boards<\/a>.<\/p>\n<p>Flexible working is one important step towards better work-life balance and diversity and inclusion. While <a href=\"https:\/\/data.unwomen.org\/features\/ipsos-survey-confirms-covid-19-intensifying-womens-workload-home\" target=\"_blank\" rel=\"noopener nofollow\">more women may need flexible working more because they\u2019re more likely to have care responsibilities<\/a>, it\u2019s when flex is available to all that it can help level the playing field.<\/p>\n<h2>Flexible work needs good boundaries<\/h2>\n<p>Flexible working can erode boundaries around when work begins and ends. With email easily accessed on mobile phones, <a href=\"https:\/\/www.hrreview.co.uk\/hr-news\/remote-and-flexible-can-lead-to-burnout-and-promote-an-always-on-culture\/121308\" target=\"_blank\" rel=\"noopener nofollow\">employees may feel pressured to be available 24\/7<\/a>.<\/p>\n<p>Even before the pandemic, <a href=\"https:\/\/www.theguardian.com\/money\/shortcuts\/2020\/feb\/18\/leavism-trend-for-working-while-on-holiday-cary-cooper\" target=\"_blank\" rel=\"noopener nofollow\">\u2018leavism\u2019 was on the rise: Overwhelmed workers catching up on tasks during annual leave<\/a>, or taking leave instead of calling in sick out of concern for their reputation.<\/p>\n<p><a href=\"https:\/\/www.cipd.co.uk\/knowledge\/fundamentals\/relations\/flexible-working\/factsheet\" target=\"_blank\" rel=\"noopener nofollow\">Jobs should be designed around the agreed flexibility of the role<\/a>, rather than retrofit. Squeezing a full-time position into part-time hours never works long-term. You should also nurture flexible arrangements with regular check-ins and refinement.<\/p>\n<p>Respect commitments inside and outside work with a baseline of honest and transparent communication. <a href=\"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/homeworking-mental-health\/34941\/\" target=\"_blank\" rel=\"noopener nofollow\">Supporting your team to know when to switch off and take a break helps them be more focused and effective<\/a>.<\/p>\n<h2>Freelancers should feel included<\/h2>\n<p>Using freelance talent lets you scale up or down quickly to react to market needs. Businesses of the future will need a foundation of <a href=\"https:\/\/www.weforum.org\/agenda\/2020\/05\/the-covid-19-reset-sustainability\/\" target=\"_blank\" rel=\"noopener nofollow\">sustainable and ethical behaviors<\/a> and will include <a href=\"https:\/\/www.forbes.com\/sites\/elainepofeldt\/2020\/06\/12\/the-coming-boom-for-freelancers\/#37afc0555adc\" target=\"_blank\" rel=\"noopener nofollow\">a mix of temporary and permanent staff<\/a>.<\/p>\n<p>Treating in-house freelancers with the same respect as staff creates better results. Make sure your plug-in talent gets a comprehensive contract, a clear brief and prompt payment. Include long-term freelancers in team meetings, and keep them updated about changes at the company and announcements of cake in the kitchen.<\/p>\n<h2>Trust must become more important than control<\/h2>\n<p>Tightening the reins may be an instinctive reaction to a backdrop of global uncertainty. As the world has adjusted to remote working <em>en masse<\/em>, the <a href=\"https:\/\/www.theguardian.com\/money\/2020\/jul\/14\/end-of-the-office-the-quiet-grinding-loneliness-of-working-from-home\" target=\"_blank\" rel=\"noopener nofollow\">demand for monitoring tech has increased<\/a>.<\/p>\n<blockquote><p>Software that allows managers to check whether employees are doing enough work creates a culture of fear. It makes employees feel reluctant to take the breaks that make them more effective.<\/p>\n<\/blockquote>\n<p>Research from CIPD shows <a href=\"https:\/\/www.cipd.co.uk\/knowledge\/fundamentals\/relations\/flexible-working\/factsheet\" target=\"_blank\" rel=\"noopener nofollow\">those who work flexibly have more job satisfaction and commitment<\/a>. It reduces absence. But workers worry about visibility. <a href=\"https:\/\/www.bbc.co.uk\/news\/uk-52720007\" target=\"_blank\" rel=\"noopener nofollow\">They want to be in the office, so they don\u2019t get passed over for promotion<\/a>.<\/p>\n<p>Organizations must train leaders to be wary of <a href=\"https:\/\/www.bbc.co.uk\/news\/business-53484767\" target=\"_blank\" rel=\"noopener nofollow\">\u2018presenteeism\u2019 \u2013 mistaking hours spent at work for a measure of performance<\/a>, and move towards a culture that values productivity and quality of output.<\/p>\n<p>Facing a global pandemic has given us moments of quiet reflection. We can clarify what is important. The <a href=\"https:\/\/www.weforum.org\/agenda\/2020\/05\/the-covid-19-reset-sustainability\/\" target=\"_blank\" rel=\"noopener nofollow\">World Economic Forum says<\/a> we should \u201cstrengthen our social fabric and inspire economic activity that creates value for humankind if we are to create a world that is sustainable and well-equipped to combat impending crises.\u201d<\/p>\n<p>It\u2019s now time to move towards a new way of working that puts people at the heart of your business and trusts them to do their best work. The rewards are too great to miss.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Monitoring employees\u2019 work hours and break times won\u2019t help, but leaders can optimize the value of flexible working by leading with their values.<\/p>\n","protected":false},"author":2611,"featured_media":36899,"template":"","coauthors":[3905],"class_list":{"0":"post-36898","1":"emagazine","2":"type-emagazine","3":"status-publish","4":"has-post-thumbnail","6":"emagazine-category-leadership","7":"emagazine-category-remote-working","8":"emagazine-category-women-and-diversity","9":"emagazine-tag-flexible-working","10":"emagazine-tag-professional-advice"},"hreflang":[{"hreflang":"x-default","url":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/flexible-work-remote-control\/36898\/"}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/emagazine\/36898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/emagazine"}],"about":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/types\/emagazine"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/users\/2611"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/media\/36899"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/media?parent=36898"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/coauthors?post=36898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}