{"id":34196,"date":"2020-03-19T02:57:19","date_gmt":"2020-03-19T06:57:19","guid":{"rendered":"https:\/\/www.kaspersky.com\/blog\/?post_type=emagazine&#038;p=34196"},"modified":"2023-07-07T04:15:29","modified_gmt":"2023-07-07T08:15:29","slug":"work-from-home-research","status":"publish","type":"emagazine","link":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/work-from-home-research\/34196\/","title":{"rendered":"Working from home: The research is in"},"content":{"rendered":"<p>Remote working, telecommuting, working from home. Whatever you call it, since the pandemic more workplaces are offering or even expecting employees to work from home at least some of the time.<\/p>\n<p>Is home working just a trend, or is there evidence to support whether it works? I decided to find out what the research had to say. Here are eight crucial findings.<\/p>\n<h2>1. Remote work is common<\/h2>\n<p>Gartner\u2019s 2021 survey of 10,000 digital workers found <a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/digital-workers-say-flexibility-is-key-to-their-productivity\/\" target=\"_blank\" rel=\"noopener nofollow\">remote workers represent 32 percent of the workforce worldwide<\/a>. 64 percent said they were more likely to consider a role that allowed flexible hours over one that didn\u2019t.<\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p>Offering flexible working is now the norm. If your business isn\u2019t there yet, you may have to have some tough conversations to get things moving. Today\u2019s the day to start.<\/p>\n<h2>2. Homeworking could give you an extra day per week<\/h2>\n<p>A Stanford study that <a href=\"https:\/\/nbloom.people.stanford.edu\/sites\/g\/files\/sbiybj4746\/f\/wfh.pdf\" target=\"_blank\" rel=\"noopener nofollow\">monitored <\/a><a href=\"https:\/\/nbloom.people.stanford.edu\/sites\/g\/files\/sbiybj4746\/f\/wfh.pdf\" target=\"_blank\" rel=\"noopener nofollow\">around<\/a><a href=\"https:\/\/nbloom.people.stanford.edu\/sites\/g\/files\/sbiybj4746\/f\/wfh.pdf\" target=\"_blank\" rel=\"noopener nofollow\"> 500 employees in China\u2019s largest travel agency for <\/a><a href=\"https:\/\/nbloom.people.stanford.edu\/sites\/g\/files\/sbiybj4746\/f\/wfh.pdf\" target=\"_blank\" rel=\"noopener nofollow\">two<\/a><a href=\"https:\/\/nbloom.people.stanford.edu\/sites\/g\/files\/sbiybj4746\/f\/wfh.pdf\" target=\"_blank\" rel=\"noopener nofollow\"> years<\/a> found working from home increased productivity by over 20 percent. That\u2019s equivalent to an extra working day each week.<\/p>\n<p>The increase in productivity came from several ways employees changed how they were working. They took fewer breaks and less time off (such as sick days), but mostly, they just got through more work.<\/p>\n<p>Professor of Economics, Nicholas Bloom, explained these findings in his TedX Stanford talk.<\/p>\n<p><span class=\"embed-youtube\" style=\"text-align:center; display: block;\"><iframe class=\"youtube-player\" type=\"text\/html\" width=\"640\" height=\"390\" src=\"https:\/\/www.youtube.com\/embed\/oiUyyZPIHyY?version=3&amp;rel=1&amp;fs=1&amp;showsearch=0&amp;showinfo=1&amp;iv_load_policy=1&amp;wmode=transparent\" frameborder=\"0\" allowfullscreen=\"true\"><\/iframe><\/span><\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p>If you want to improve productivity, make sure home working is on the table. If you\u2019re already doing it but it\u2019s not delivering, your policy may need review, so the next point is salient.<\/p>\n<h2>3. It\u2019s not for everyone<\/h2>\n<p>The same Stanford study found that after the trial work-from-home period, around half the participants decided to be office-based in the future.<\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p>Everyone\u2019s an individual, and your business homeworking policy should reflect this. Flexible or home working also means taking into account each employee\u2019s role, needs and preferences. Reconsider an \u2018all or nothing\u2019 approach to home working.<\/p>\n<h2>4. Remote workers struggle to \u2018switch off\u2019<\/h2>\n<p>Two large studies during the pandemic found <a href=\"https:\/\/www.theguardian.com\/business\/2021\/feb\/04\/home-workers-putting-in-more-hours-since-covid-research\" target=\"_blank\" rel=\"noopener nofollow\">home-workers were working longer hours than they had in the office<\/a>. They reported taking shorter breaks, working through sickness and not logging off until as late as 8pm. 55 percent wanted their employer to communicate and expect work only within the usual hours.<\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p><a href=\"https:\/\/www.inc.com\/minda-zetlin\/why-taking-time-off-is-good-for-your-brain.html\" target=\"_blank\" rel=\"noopener nofollow\">Switching off and unwinding makes us better at our work<\/a>. We should see it as part of our job. More so if we work from home, because the research suggests it\u2019s harder to do.<\/p>\n<p>Review your organization\u2019s health and well-being policy. If it doesn\u2019t place value on employees taking breaks and switching off, it should.<\/p>\n<p>No matter your seniority, you can cultivate a culture that values unwinding and doesn\u2019t expect your employees to be \u2018always on\u2019 just because they\u2019re at home, particularly if you\u2019re working with team members across multiple time zones.<\/p>\n<h2>5. The value of homeworking may depend on the type of work<\/h2>\n<p>A 2021 study of over 700 academics working from home during the pandemic found <a href=\"https:\/\/journals.plos.org\/plosone\/article?id=10.1371\/journal.pone.0249127\" target=\"_blank\" rel=\"noopener nofollow\">nearly half reported being less efficient while working from home<\/a>, but 70 percent thought they\u2019d be more efficient if they could decide in the future when to work from home. The academics seemed to think the ideal scenario is choosing when to work from home and when not to, depending on what work they had to do. They thought home working made them less good at sharing with colleagues, keeping in touch with the team and collecting data, but better at writing papers, reading the literature and analyzing data.<\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p>Hybrid working \u2013 combining remote and in-office work \u2013 is a great option, especially for those teams whose work varies between requiring focus and requiring collaboration. Let your staff choose as much as possible when to work where, but make sure there are opportunities for sharing with colleagues.<\/p>\n<h2>6. Cybercriminals have noticed more people are working from home<\/h2>\n<p>Researchers noted the first wave of coronavirus-themed attacks used the situation to <a href=\"https:\/\/threatpost.com\/coronavirus-themed-cyberattacks-persists\/153493\/\" target=\"_blank\" rel=\"noopener nofollow\">spread scams, by way of phishing, ransomware and malware<\/a>. But it\u2019s not just individuals who are vulnerable. Whole organizations can get distracted.<\/p>\n<p>Banking on a lack of IT resources and vulnerabilities like legacy software, targets have included educational institutions and government agencies that have been in the news for conducting learning and business remotely.<\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p>Kaspersky\u2019s white paper <a href=\"https:\/\/media.kasperskydaily.com\/wp-content\/uploads\/sites\/92\/2019\/08\/03163429\/KESB_Q3-4_campaign_Remote_Working_whitepaper.pdf\">Remote working: How to make the laptop lifestyle flow sweetly (and securely) for your business<\/a> is a good place to start for security measures that enable remote working.<\/p>\n<p>In the event of a cybersecurity incident, <a href=\"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/cyber-incidence-communication-response\/32379\/\" target=\"_blank\" rel=\"noopener nofollow\">prioritize good communication<\/a>. The <a href=\"https:\/\/www.who.int\/about\/cyber-security\" target=\"_blank\" rel=\"noopener nofollow\">World Health Organization\u2019s (WHO) response to coronavirus email scammers pretending to be them<\/a> is an excellent example of a promptly issued statement in plain language that raises awareness of cybercrime.<\/p>\n<h2>7. Young talent values working from home, but needs much face-to-face time too<\/h2>\n<p>Ipsos Mori and Nationwide 2021 research found <a href=\"https:\/\/www.ipsos.com\/ipsos-mori\/en-uk\/young-people-and-working-home-wfh-pandemic\" target=\"_blank\" rel=\"noopener nofollow\">Gen Z and Millennials were more likely than any other group to want to work from home three or more days a week<\/a>. On the other hand, half believed working from home was straining their health and wellbeing and similar numbers said they needed face-to-face time with colleagues to be effective at work.<\/p>\n<h3>What\u2019s the opportunity?<\/h3>\n<p>If you\u2019re having trouble attracting early talent like graduates and apprentices, it\u2019s another reason to look at your flexible-working offer. Ipsos Mori\u2019s Dr Linda Papadopoulos suggests, \u201cchampioning a flexible working approach on where and when staff work, by helping them to find a work pattern which balances their work and life.\u201d<\/p>\n<h2>8. Offering remote working helps attract and retain more diverse talent<\/h2>\n<p>Being more supportive of remote and flexible working will help companies attract and retain more women, in part because <a href=\"https:\/\/www.hrmagazine.co.uk\/article-details\/women-more-likely-to-take-career-break-for-caring-responsibilities\" target=\"_blank\" rel=\"noopener nofollow\">women are far more likely than men to shoulder care responsibilities<\/a>. As this Felstead and Henseke research shows, working from home helps employees adapt to personal circumstances.<\/p>\n<p>But what about other groups under-represented in your workplace? Seekout describes remote working as \u201c<a href=\"https:\/\/blog.seekout.io\/remote-work-diversity-recruiting\" target=\"_blank\" rel=\"noopener nofollow\">the single best secret of diversity recruitment<\/a>.\u201d They cite the desire to work remotely as at the top of the list for many job-seekers, attracting more applicants overall, and homeworking has apparent attractions for women and disabled people.<\/p>\n<h3>Where\u2019s the opportunity?<\/h3>\n<p>You can only gain more top talent by making sure your job adverts highlight flexible working as a benefit. It\u2019s in the <a href=\"http:\/\/www.frac.tl\/employee-benefits-study\/\" target=\"_blank\" rel=\"noopener nofollow\">top two employee benefits applicants care most about<\/a>.<\/p>\n<p>Attracting more applicants is, of course, just the first step in building a more diverse workforce. <a href=\"https:\/\/www.forbes.com\/sites\/pragyaagarwaleurope\/2019\/02\/20\/how-to-minimize-unconscious-bias-during-recruitment\/#3c21e3f35fd9\" target=\"_blank\" rel=\"noopener nofollow\">Minimizing unconscious bias<\/a> helps make sure the best applicants get hired.<\/p>\n<p>Every company\u2019s needs are unique; many industries need the presence of people to make and deliver goods and services, serve customers or devise ideas together. But consider if your non-frontline staff could benefit from having the option to work at least some of the time remotely.<\/p>\n<p>These findings can support you in finding the best way to harness the power of remote working and guide you around common pitfalls. The one that gives me the most pause for thought (pun intended) is the importance of switching off and taking a break. No matter who you are \u2013 from apprentice to chief executive \u2013 your most important work might not just happen in your home office. It might be when you\u2019re doing nothing at all.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What studies show about working from home may surprise you. Here are eight things business leaders can learn the research.<\/p>\n","protected":false},"author":2552,"featured_media":34211,"template":"","coauthors":[3673],"class_list":{"0":"post-34196","1":"emagazine","2":"type-emagazine","3":"status-publish","4":"has-post-thumbnail","6":"emagazine-category-opinions","7":"emagazine-category-remote-working","8":"emagazine-category-work-anywhere","9":"emagazine-tag-flexible-working","10":"emagazine-tag-homeworking","11":"emagazine-tag-mobile-working"},"hreflang":[{"hreflang":"x-default","url":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/work-from-home-research\/34196\/"},{"hreflang":"en-us","url":"https:\/\/usa.kaspersky.com\/blog\/secure-futures-magazine\/work-from-home-research\/21729\/"},{"hreflang":"en-gb","url":"https:\/\/www.kaspersky.co.uk\/blog\/secure-futures-magazine\/work-from-home-research\/21192\/"},{"hreflang":"pt-br","url":"https:\/\/www.kaspersky.com.br\/blog\/secure-futures-magazine\/work-from-home-research\/14829\/"}],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/emagazine\/34196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/emagazine"}],"about":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/types\/emagazine"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/users\/2552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/media\/34211"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/media?parent=34196"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.kaspersky.com\/blog\/wp-json\/wp\/v2\/coauthors?post=34196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}