{"id":31961,"date":"2019-12-25T15:23:38","date_gmt":"2019-12-25T20:23:38","guid":{"rendered":"https:\/\/www.kaspersky.com\/blog\/?post_type=emagazine&p=31961"},"modified":"2021-07-27T08:21:19","modified_gmt":"2021-07-27T12:21:19","slug":"ai-trends-retail","status":"publish","type":"emagazine","link":"https:\/\/www.kaspersky.com\/blog\/secure-futures-magazine\/ai-trends-retail\/31961\/","title":{"rendered":"Can AI revolutionize the retail industry?"},"content":{"rendered":"

Whether you\u2019re an avid online shopper, a retail business owner, or a customer, it\u2019s fair to say the world of shopping is always evolving \u2013 the rise of eCommerce, the birth of Alexa and front-room shopping, or even this helper-robot<\/a>. The retail industry is changing fast. Now, it\u2019s AI\u2019s turn to make its mark.<\/p>\n

According to a recent IBM survey<\/a>, the use of AI-driven intelligent automation in the retail and consumer products industries will leap from 40 percent now to 80 percent by 2021. While its most important purpose in the retail sector will be for supply-chain planning, as uptake matures, it opens up new ways of doing business that can increase operational efficiency and enhance the customer experience.<\/p>\n

Putting the \u2018ai\u2019 into retail<\/h2>\n

Artificial intelligence: the simulation of human intelligence by machines \u2013 computers thinking and acting like humans. These processes include learning (understanding information and how to use it), reasoning (using rules to reach conclusions) and self-correction. But how does that translate to the retail industry, and what can we expect? Let\u2019s take a look.<\/p>\n

Voice-enabled AI at home<\/h2>\n