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Kaspersky Anti-Virus 6.0 for Windows Workstations MP2 (version 6.0.2.678, 6.0.2.690
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Fail to connect www.kaspersky.com. How to rectify the problem?
 ID Article: 659    Other languages:  Francais  Deutsch  日本語  Polski  Русский  Sweden      Views for 7 days 153    Last modified on 2009 Jun 02 21:50 Printable version

Concerning to:
  • Kaspersky Anti-Virus 6.0\7.0\2009 (all versions)
  • Kaspersky Internet Security 6.0\7.0\2009 all versions)
  • Kaspersky Anti-Virus 5.0 Personal (all versions)
  • Kaspersky Anti-Virus 5.0 Personal Pro (all versions)
  • Kaspersky Anti-Hacker 1.8
  • Kaspersky Anti-Virus 5.0\6.0 for Windows Workstations (all versions)
  • Kaspersky Anti-Virus 5.0\6.0 SOS

    • A lot of viruses that have appeared lately use the HOSTS file to prevent the user from connecting the antivirus company site and downloading antivirus database updates.

    If your computer is infected with the virus, to rectify the problem, do the following:

  • Find the HOSTS file. Depending on the operating system (OS) you use the file is
    - for Windows-95/98/ME: in the root catalogue of the disc where the OS is installed
    - for Windows NT/2000/XP/Vista: in the folder System32/drivers/etc
  • correct the file by deleting all the lines except: 127.0.0.1 localhost

    or change your HOSTS file to the original one. You can download the original file in the link: hosts

    • InformationKaspersky Anti-Virus version 6.0 controls changes and attempts to rewrite the file HOSTS if the Enable Registry Guard module is enabled for the Proactive Defense component.

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