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Home / Business products /  Workstation protection /  Kaspersky Anti-Virus 6.0 for Windows Workstations MP2 (version 6.0.2.678, 6.0.2.690 /  Troubleshooting

 
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Kaspersky Anti-Virus 6.0 for Windows Workstations MP2 (version 6.0.2.678, 6.0.2.690

 
How Kaspersky Lab products version 6.0 co-work with Norton Personal Firewall 2005
 ID Article: 981    Other languages:  Deutsch  日本語  Polski  Русский      Views for 7 days 21    Last modified on 2009 Jun 03 11:00 Printable version

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Concerning to:
  • Kaspersky Anti-Virus 6.0 MP1 (build 6.0.1.411)
  • Kaspersky Internet Security 6.0 MP1 (build 6.0.1.411)
  • Kaspersky Anti-Virus 6.0 MP2
  • Kaspersky Internet Security 6.0 MP2
  • Kaspersky Anti-Virus 6.0 for Windows Workstations (all versions)
  • WarningThe article concerns to Kaspersky Anti-Virus 6.0 MP1\6.0 MP2, Kaspersky Internet Security 6.0 MP1\6.0 MP2 and Kaspersky Anti-Virus 6.0 for Windows Workstations only if the Anti-Hacker component is not installed and used.

    During co-work of Kaspersky Anti-Virus 6.0 MP1\6.0 MP2, Kaspersky Internet Security 6.0 MP1\6.0 MP2, Kaspersky Anti-Virus 6.0 for Windows Workstations MP2 and Norton Personal Firewall 2005 the following problems may occur: 

    • Access to network resources is not granted 
    • Internet pages cannot be loaded when Mozilla Firefox is used as a browser

    To rectify the problems, do the following:

    • open the main application window 
    • click the Settings menu 
    • make sure the Protection section is chosen in the Settings window 
    • in the right part of the window in the General section click the Trusted zone button 
    • in the Trusted Zone window go to the Trusted Applications tab 
    • click the Add button 
    • in the Properties section uncheck Do not scan opened files and check Do not scan network traffic 
    • click the Browse button 
    • choose Applications in the drop-down menu 
    • in the drop-down applications list choose C:\Program files\Common Files\Symantec Shared\ccProxy.exe 
    • click the OK button in each window 
    • minimize all windows

    InformationThe dialog windows for Kaspersky Anti-Virus 6.0 MP1\6.0 MP2, Kaspersky Internet Security 6.0 MP1\6.0 MP2 and Kaspersky Anti-Virus 6.0 for Windows Workstations  are the same but with the corresponding product names and the number of the Protection components.


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