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Applies to:
Kaspersky Internet Security 6.0 MP2 (versions 6.0.2.614-6.0.2.621 )
Kaspersky Anti-Virus 5.0 for Windows Workstations MP2 / MP3 / MP4
Kaspersky Anti-Virus 6.0 for Windows Workstations (versions 5.0.676 - 5.0.712)
If you suspect your Kaspersky Anti-Virus has detected a false network attack, create a full network attack log on this computer.
You can do it the following way:
1. Disable Intrusion Detection System (IDS) - Protection against network attacks or Anti-Hacker.
Enabled IDS will not allow writing the required full log in cas eof a false positive.
2. Enable network package logging via KLDump utility. Specify the network protocol which pops up in the network attack warning message. For example:
KLDump.exe -f net.log -p UDP
3. Reproduce the situation leading to the false positive. Network packages should now be written into the log file.
4. Send the log to newattack@kaspersky.com with subject "FALSE POSITIVE".
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Knowledge base
Product Info
System requirements
78 
2009 Oct 05 13:58
