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Home / Business products /  Workstation protection /  Kaspersky Anti-Virus 5.0 for Windows Workstations MP5 (builds 5.0.676 - 5.0.712) /  Troubleshooting

 
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Kaspersky Anti-Virus 5.0 for Windows Workstations MP5 (builds 5.0.676 - 5.0.712)
Knowledge base
Product Info
System requirements
 
Freeze/delay of defragmentation process with Kaspersky Lab corporate product enabled
 ID Article: 58    Other languages:  Francais  Deutsch  日本語  Polski  Русский  Español  Sweden      Views for 7 days 90    Last modified on 2009 Sep 04 13:57 Printable version

Concerning to:
  • Kaspersky Anti-Virus 5.0\6.0 for Windows Workstations (all versions)
  • Kaspersky Anti-Virus 5.0\6.0 for Windows File Servers (all versions)

    • MicroSoft does not recommend you use concurrently the programs working with the array of files (including programs of backup copying and defragmentation), because the programs of backup copying may change internal file attributes during the work (guide-mark of presence on the disc or copying guide-mark) and the defragmentation programs start scanning them for changes.

    The result of the co-work is often “freeze” or delay of the working process with the file array.

    That is why Kaspersky Lab recommend you switch off antivirus monitoring (real-time file protection) during the operations with the file system, and reminds that such operations should be done at maximal protection level with the computer disconnected either from LAN or Internet.

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