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Concerning to Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition (CF7)
Error description.
When running the Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition, periodical crashes of the kavfswp.exe have been reported.
When that happens, a 6080 error is registered in the Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition events log:
Type of the event: Error
Source of the event: SystemAudit
Category of the event: It is absent
Code of the event: 6080
Date: <Date>
Time: <Time>
User: [N]/[D]
Computer: <Computername>
Description: The unprocessed exception occurred.
Process: kavfswp.exe [2644].
Address: 0x0040ACDB.
Code of the Exception: 0xc0000005.
Solution.
- Pause the Kaspersky Anti-Virus service.
- Open the the Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition installation folder
- For Microsoft Windows 32-bit version: %ProgramFiles%\Kaspersky Lab\Kaspersky Anti-Virus 6.0 For Windows Servers Enterprise Edition\;
- For Microsoft Windows 64-bit version: %ProgramFiles(x86)%\Kaspersky Lab\Kaspersky Anti-Virus 6.0 For Windows Servers Enterprise Edition\.
- Replace the kavfswp.exe file [ZIP, 237Kb].
After the file has been replaced you will get a message saying that integrity of the module is corrupt:
Integrity of the module is corrupt. Reason: wrong registry signature.
Object name: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 For Windows Servers Enterprise Edition\kavfswp.exe Ignore that message (it appears because the application module was replaced manually).
- Start the Kaspersky Anti-Virus service.
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