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Home / Business products /  File server protection /  Microsoft Windows /  Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition MP2 (builds 6.0.2. [551-555]) /  Troubleshooting

 
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Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition MP2 (builds 6.0.2. [551-555])

 
How to enable the application trace in Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition
 ID Article: 1521    Other languages:  Francais  Deutsch  日本語  Русский   Will be translated:  Polski     Views for 7 days 45    Last modified on 2008 Aug 14 11:35 Printable version

Concerning to Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition

Tracing of Kaspersky Anti-Virus 6.0 for Windows Servers Enterprise Edition can be enabled either via the Anti-Virus Console or via the command prompt. When enabling trace via the Anti-Virus Console you can set tracing for the defined Anti-Virus components. Trace run via the command prompt is enabled for all Anti-Virus components.

To enable tracing in the Anti-Virus Console right-click Kaspersky Anti-Virus node > go to Properties > the Malfunction diagnosis tab:

 

Tracing log for each Anti-Virus component is saved to its own file in the folder defined in the Folder for trace field

Information Remember that:

1. the folder to save the trace files should be created before the trace starts;

2. do not save the trace into the folder on the server network discs and on the discs created with the help of the SUBST command;

3. mind the register when listing the Anti-Virus subsystems for which the trace should be collected (Subsystems to be traced);

4. subsystems should be comma-separated if you define more that one subsystem;

5. when the debug file reaches its maximum size, the tracing is logged to a new file, the previous file is saved;

6. depending on the trace detailing level and the time of its record, the size of the generated files may take a lot of space on the disc. That is why before enabling the trace check free space on the disc;

7. do not let the enabled tracing process run long time – it may influence the server rate!

Codes of the Anti-Virus subsystems

Subsystem code

Subsystem name

When tracing starts

*

All components (default)

 

gui

User interface subsystem, Anti-Virus plug-in in MMC

After the Console restart

AK_conn

Subsystem for integrating NAgent and Kaspersky Administration Kit. 

After the restart of the Administration Agent

bl

Control process, handles Anti-Virus control tasks

Immediately after the trace parameters have been saved

 

wp

Work process, handles anti-virus protection tasks

blgate

 Process for remote administration of Anti-Virus

ods

On-demand scan subsystem

oas

Real-time file protection subsystem

qb

Quarantine and Backup subsystem

scandll

Auxiliary module for anti-virus scans

core

Subsystem for basic anti-virus functionality

avscan

Anti-Virus processing subsystem

avserv

Subsystem for controlling the anti-virus kernel

prague

Subsystem for basic functionality

scsrv

Subsystem for dispatching prompts regarding script interception

script

Script interceptor

updater

Subsystem for updating databases and program modules

 

Warning The gui code enables tracing only of the Console installed on the protected server! To enable tracing of the remote Console a new key should be added to the system registry of the computer and the Console should be restarted: 

[HKEY_LOCAL_MACHINE\Software\KasperskyLab\KAVFSEE\6.0\Trace\] Configuration=sub-system=gui;level=info;sink=folder(<full_path_to_the_folder_for_trace_files>);roll=50000;layout=basic;logging=on 

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\KasperskyLab\KAVFSEE\6.0\Trace\] Configuration=sub-system=gui;level=info;sink=folder(<full_path_to_the_folder_for_trace_files>);roll=50000;layout=basic;logging=on

If you enable tracing with ready reg-files, the trace logs are saved to the folder C:\Temp.


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