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Viruses and solutions

In this section you will find recommendations how to fight malicious programs which cannot be disinfected by Kaspersky Lab’s products. In order to disinfect/remove malicious programs you may have to modify the system registry or use an additional utility. If you failed to find the necessary information or you find these recommendations too complicated or inadequate, please send a request to the Technical Support service via the HelpDesk form.

What should I do if addresses of home page and search engines in my Internet-Explorer have changed?
 ID Article: 629    Other languages:  Deutsch  日本語  Polski  Русский      Views for 7 days 31    Last modified on 2009 Aug 25 14:35 Printable version

First of all update anti-virus databases and scan your computer using extended set of antivirus databases.

If Kaspersky Anti-Virus has not detected any malicious programs on your PC then probably your home page and search engine settings have been changed by a script when visiting a “suspicious” site. In this case you are recommended to do the following:

1. Install all updates of Microsoft for Internet Explorer of the version you are using.

2. Delete all temporary files of Internet Explorer.

3. Manually check and change registry keys: 

    • the SearchURL parameter in the section HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer 
    • the Search Bar parameter in the section HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main 
    • the Search Page parameter in the section HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main 
    • the SearchAssistant parameter in the section HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search 
    • the SearchAssistant parameter in the section HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search

4. In future try to avoid visiting “suspicious” sites.

If you find that the manipulations with the system registry described above are too complicated, you can use the utility AVZ. Close Internet Explorer while performing the following steps:

  1. Download the utility AVZ.com to your PC.

  2. Run the file avz.com.

  3. Go to File > System restore. Check the boxes 3 - Restore Internet Explorer start page and 4 – Reset Internet Explorer search settings to default.




  4. Click the button Execute selected operations.

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