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Viruses and solutions

In this section you will find recommendations how to fight malicious programs which cannot be disinfected by Kaspersky Lab’s products. In order to disinfect/remove malicious programs you may have to modify the system registry or use an additional utility. If you failed to find the necessary information or you find these recommendations too complicated or inadequate, please send a request to the Technical Support service via the HelpDesk form.

clrav.com utility for virus fighting
 ID Article: 491    Other languages:  Deutsch  日本語  Polski  Русский  Español      Views for 7 days 92    Last modified on 2009 Feb 24 18:00 Printable version

Some malicious programs prevent Antivirus from functioning by blocking its work. If your computer is infected with any viruses that klwk.com utility fights,  you should do the following:

  • Download clrav.com utility from: ftp.kaspersky.com/utils/clrav/clrav.zip (it is recommended to save the executable utility file either in a special folder or on a separate media type)
  • Unpack clrav.zip in the folder where you saved the archive
  • Start the executable clrav.com file without any parameters: utility will scan  the memory and will terminate any viral processes
  • Wait until the scan is over

     
  • Start the executable clrav.com file with /s: parameter: the utility will scan the hard disc and will delete files which are launched at the system start and which contain a malicious code
  • Wait until the scan is over

     

Note: You will find the list additional parameters for clrav.com utility in the link:  ftp.kaspersky.com/utils/clrav/readme.txt

Remember: the utility fights active copies of malicious programs listed below. If an infected object is, e.g in the mail database, then Kaspersky Antivirus will detect and delete the object itself.

Note: if your local network has been infected ,then every computer should be disconnected from the network first and only then disinfected. Once the computer is disinfected wtih the clrav.com utility, it can be connected to the network.

The utility fights the following malicious programs:

I-Worm.BleBla.b, I-Worm.Navidad, I-Worm.Sircam, I-Worm.Goner, I-Worm.Klez.a, I-Worm.Klez.e, I-Worm.Klez.f, I-Worm.Klez.g, I-Worm.Klez.h, Win32.Elkern.c, I-Worm.Lentin.a, I-Worm.Lentin.b, I-Worm.Lentin.c, I-Worm.Lentin.d, I-Worm.Lentin.e, I-Worm.Lentin.f, I-Worm.Lentin.g, I-Worm.Lentin.h, I-Worm.Lentin.i, I-Worm.Lentin.j, I-Worm.Lentin.k, I-Worm.Lentin.l, I-Worm.Lentin.m, I-Worm.Lentin.n, I-Worm.Lentin.o, I-Worm.Lentin.p, I-Worm.Tanatos.a, I-Worm.Tanatos.b, I-Worm.Win32.Opasoft.a, I-Worm.Win32.Opasoft.b, I-Worm.Win32.Opasoft.c, I-Worm.Win32.Opasoft.d, I-Worm.Win32.Opasoft.e, I-Worm.Win32.Opasoft.f, I-Worm.Win32.Opasoft.g, I-Worm.Win32.Opasoft.h, I-Worm.Win32.Opasoft.i, I-Worm.Win32.Opasoft.j, I-Worm.Win32.Opasoft.k, I-Worm.Win32.Opasoft.l, I-Worm.Win32.Opasoft.m, I-Worm.Win32.Opasoft.n, I-Worm.Win32.Opasoft.o, I-Worm.Win32.Opasoft.p, I-Worm.Avron.a, I-Worm.Avron.b, I-Worm.Avron.c, I-Worm.Avron.d, I-Worm.Avron.e, I-Worm.LovGate.a, I-Worm.LovGate.b, I-Worm.LovGate.c, I-Worm.LovGate.d, I-Worm.LovGate.e, I-Worm.LovGate.f, I-Worm.LovGate.g, I-Worm.LovGate.h, I-Worm.LovGate.i, I-Worm.LovGate.j, I-Worm.LovGate.k, I-Worm.LovGate.l, I-Worm.Fizzer, I-Worm.Magold.a, I-Worm.Magold.b, I-Worm.Magold.c, I-Worm.Magold.d, I-Worm.Magold.e, Worm.Win32.Lovesan, Worm.Win32.Welchia, I-Worm.Sobig.f, I-Worm.Dumaru.a - I-Worm.Dumaru.m, Trojan.Win32.SilentLog.a, Trojan.Win32.SilentLog.b, Backdoor.Small.d, I-Worm.Swen, Backdoor.Afcore.l - Backdoor.Afcore.ad, I-Worm.Sober.a, I-Worm.Sober.c, I-Worm.Mydoom.a, I-Worm.Mydoom.b, I-Worm.Mydoom.e, I-Worm.Torvil.d, I-Worm.NetSky.b - I-Worm.NetSky.d, TrojanDownloader.Win32.Agent.a - TrojanDownloader.Win32.Agent.j, I-Worm.Bagle.a - I-Worm.Bagle.j, I-Worm.Bagle.n- I-Worm.Bagle.r, I-Worm.Bagle.z, Worm.Win32.Sasser.a - Worm.Win32.Sasser.d, Worm.Win32.Sasser.f, Backdoor.Agent.ac, Trojan.Win32.StartPage.fw


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