Common information

The section contains common descriptive information concerning malicious programs and some peculiarities how to fight these programs using Kaspersky Lab’s products. If you failed to find the necessary information or you find these recommendations too complicated or inadequate, please send a request to the Technical Support service via the HelpDesk form.

Common information
ID	Article:
790	Computer infection features	276
789	Main sources of threats penetration	72
614	Types of known threats	57
664	What is Adware, spyware, riskware and how can I fight these programs?	97
704	How to scan the file for malicious code without a Kaspersky Lab product installed?	65
850	How to get a virus description?	45
56	www.viruslist.com has no description of the virus Kaspersky Lab product detected on my computer. How to get the virus description?	28
1786	What should I do if Kaspersky Anti-Virus won’t delete a virus?	241
852	Kaspersky Anti-Virus detects an infected file, but before the virus name writes not-a-virus.	38
2097	How to delete infected files from Temporary Internet Files folder in Internet Explorer 8.0?	125
1770	How to delete infected files from Temporary Internet Files folder in Internet Explorer 7.0?	55
846	How to delete infected files from Temporary Internet Files folder in Internet Explorer 6.0?	159
1238	Kaspersky Lab product detects infected files in RESTORE folder but cannot delete them. How can I fight the viruses?	332
1117	A pop-up window of the Proactive Defense component – Suspicious Action: Keylogger is displayed when applications of other vendors are launched. What should I do?	65
659	Fail to connect www.kaspersky.com. How to rectify the problem?	168
1870	Occasional false positives in Kaspersky Lab’s products	35
1344	What does Task Manager do?	396
1327	What is a system registry and how do I use it?	732
772	KLDump.exe: a utility for creation of network attack dump files	195
459	What is a test virus eicar? How can I use it? Where can I get it to check Kaspersky Anti-Virus efficiency?	359