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Home / Business products /  Workstation protection /  Kaspersky Anti-Virus 6.0 SOS /  Troubleshooting

 
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Kaspersky Anti-Virus 6.0 SOS

 
How to restore password to Kaspersky Anti-Virus version 6.0
 ID Article: 1258    Other languages:  Deutsch  日本語  Русский   Will be translated:  Polski     Views for 7 days 92    Last modified on 2009 Jun 22 10:04 Printable version

Concerning to:
  • Kaspersky Anti-Virus 6.0 MP2 (builds 6.0.2.614, 6.0.2.621)
  • Kaspersky Internet Security 6.0 MP2 (builds 6.0.2.614, 6.0.2.621)
  • Kaspersky Anti-Virus 6.0 for Windows Workstations (all builds)
  • Kaspersky Anti-Virus 6.0 SOS
  • Kaspersky Anti-Virus 6.0 for Windows Servers (all builds)
  • In Kaspersky Anti-Virus version 6.0 the user can password-protect the application’s settings from changes. If you have forgotten the password, it can even be impossible to manage the settings and functionality of Kaspersky Anti-Virus version 6.0. To disable password-protection, do the following: 

    • restart your computer in safe mode 
    • go to the setup folder of Kaspersky Anti-Virus version 6.0. By default these products are installed in the following folders:
      • Kaspersky Anti-Virus 6.0 MP2: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0
      • Kaspersky Internet Security 6.0 MP2: C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0
      • Kaspersky Anti-Virus 6.0 for Windows Workstations MP2: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations
      • Kaspersky Anti-Virus 6.0 for Windows Servers MP2: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Servers 
    • rename the file avp.exe (to temp.exe for example) 

    • restart your computer in the normal mode 
    • run the renamed file 
    • open the main application window of Kaspersky Anti-Virus version 6.0 
    • go to the Service tab 
    • go to the Settings section 
    • in the Protection section disable the options Enable Self-Defense and Enable password protection
    • Click OK 

    • exit Kaspersky Anti-Virus version 6.0 (right-click the Kaspersky icon and in the menu select Exit
    • go to the setup folder of Kaspersky Anti-Virus version 6.0 
    • give the avp.exe file its initial name back 
    • start Kaspersky Anti-Virus version 6.0 
    • open the main window of Kaspersky Anti-Virus version 6.0 
    • go to Settings > Service 
    • in the right part of the window enable Enable Self-Defense and Enable password protection 
    • in the Self-defense section click the Settings button 
    • enter a new password 
    • click Ok to close each window

     

    InformationThe dialog windows of Kaspersky Internet Security 6.0 MP2, Kaspersky Anti-Virus 6.0 MP2, Kaspersky Anti-Virus 6.0 for Windows Workstations MP2, Kaspersky Anti-Virus 6.0 SOS and Kaspersky Anti-Virus 6.0 for Windows Servers MP2 are the same but with the corresponding product names and the number of Protection components.


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