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Home / Business products /  Workstation protection /  Kaspersky Anti-Virus 6.0 SOS /  Troubleshooting

 
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Kaspersky Anti-Virus 6.0 SOS

 
Fail to install Kaspersky Lab product version 6.0/7.0 after installation of CursorXP. How can I resolve the problem?
 ID Article: 1186    Other languages:  Deutsch  Polski  Русский      Views for 7 days 34    Last modified on 2009 Jun 02 21:41 Printable version

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Concerning to:
  • Kaspersky Anti-Virus 7.0 (all builds)
  • Kaspersky Internet Security 7.0 (all builds)
  • Kaspersky Anti-Virus 6.0 (all builds)
  • Kaspersky Internet Security 6.0 (all builds)
  • Kaspersky Anti-Virus 6.0 for Windows Workstations (all builds)
  • Kaspersky Anti-Virus 6.0 SOS
  • If the program CursorXP of the Stardock Company is installed on your PC, then the following problem may occur after you have run the setup file of Kaspersky Anti-Virus version 6.0: 

    • the Setup Wizard window disappears and the setup finishes without an error message being displayed.

    The program CursorXP version 1.3 of the Stardock Company causes the problem. This problem has been resolved in the version 1.31. And to avoid or to resolve the problem it is recommended to upgrade CursorXP from version 1.3 to version 1.31. The Distributive of CursorXP version 1.31 can be downloaded from the official site of the Stardock Company in the following link: http://www.stardock.com/products/cursorxp/downloads.asp.


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