Kaspersky Anti-Virus 6.0 SOS

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	Error 1316 when installing Kaspersky Anti-Virus 6.0\Kaspersky Internet Security 6.0 When installing the application there occurs a problem because of the missing libraries Microsoft Visual C++. How to rectify the problem? Fail to run setup file. How can I rectify the problem?

If an (un)installation process of Kaspersky Lab product terminates with an error you should generate an (un)installation trace file to diagnose the problem.

Kaspersky Lab products generate (un)installation log files automatically. The logs are automatically saved into the folder %temp% (usually C:\Windows\Temp or C:\Documents and Settings\<profile name>\LocalSettings\Temp) with the following names:

• kl-install-yyyy-mm-dd-hh-mm-ss.log
• kl-setup-yyyy-mm-dd-hh-mm-ss.log

Kaspersky Anti-Virus 6.0 for Windows Workstations MP4 writes an additional log during (un)installation named ucaevents.log into the folder %temp%.

To find an application(un)installation trace file, do the following: 

• go to Start> Run 
• in the field Open enter %TEMP% 
• click OK 

• find the file named kl-install-<setup date>-<setup time>.log in the dialogue box the %TEMP% folder

  Windows Vista has Windows Installer version 4.0 installed by default. If you are using Windows Vista or have Windows Installer version 4.0 installed on your PC, an application uninstallation log file named MSI<charset>.log (example, MSI8ba62.LOG) is created in the %TEMP% folder by default when you uninstall an application.

Sometimes application (un)installation logs are not be generated. In these cases it is recommended to enable writing (un)installation logs manually:

• Download the archive MSI_log.zip 
• Extract all files from the archive 
• Run the file MSI_log_on.reg to add the necessary key to the registry and click Yes. You will see a box confirming that the information has been successfully entered into the registry.

• Run Kaspersky Anti-Virus installation/uninstallation
• Reproduce the problem once again and wait for the installation/uninstallation error to occur.
• As a result a text file will be generated – installer runtime log named MSI*.log (where * is a random alphanumeric combination). This file is saved into the Temp folder. Default location of the Temp folder is:
• Windows Vista - folder \Users\%USERPROFILE%\AppData\Local\Temp
• Windows NT/2000/XP - folder \Documents and Settings\%USERPROFILE%\Local Settings\Temp
• Windows 98/ME - folder %WINDIR%\Temp
• Run the file MSI_log_off.reg and click Yes. (Un)installation trace file logging will be disabled.

 To quickly access application installation/uninstallation log file folder, click Start > Run > enter %temp% in the field Open and click Enter.

Installer runtime log with a unique name is created each time you install or uninstall an application. Folder Temp might already contain logs named MSI*.log. These have been created during previous installations. To find the necessary log file look for the one with more recent date/time of creation .