You are welcome to subscribe to "New articles in Knowledge base" mailing list:

You are visiting our Support Website and we thank you in advance for your participation in this poll and your feedbacks.

Please vote honestly, we will analyze the results and will do our best to improve our service as soon as possible.

 Corporate Support Website Usability Survey:
Navigation quality*
Technical articles efficiency*
Relevance of the article(s) turned out by your query*
Ease of access to relevant information*
Comments

Read the same in:    English  Deutsch  Polski  Русский  
Home / Business products /  Workstation protection /  Kaspersky Anti-Virus 5.0 SOS /  Technical articles

 
Search :  
Search tips Article ID # :   
 

Kaspersky Anti-Virus 5.0 SOS

 
Working with quarantined objects in Kaspersky Anti-Virus 5.0 for Windows Workstations
 ID Article: 838    Other languages:  Deutsch  Polski  Русский      Views for 7 days 11    Last modified on 2007 Nov 15 16:10 Printable version

Concerning to:
  • Kaspersky Anti-Virus 5.0 SOS
  • Kaspersky Anti-Virus 5.0 for Windows Workstations MP5 (builds 5.0.676 - 5.0.712)
  • Kaspersky Anti-Virus 5.0 for Windows Workstations MP4 (builds 5.0.527 - 5.0.528)
  • Kaspersky Anti-Virus 5.0 for Windows Workstations MP3 (builds 5.0.175 - 5.0.228)
  • Quarantine is a special secure storage area where backup copies of possibly infected objects are placed. Backup copy is created during the first file deletion. The quarantine major function is to restore the initial object at any moment and send possibly infected files to Kaspersky Lab for analysis. To start working with the quarantined objects, do the following:

  • Go to Kaspersky Anti-Virus 5.0 for Windows Workstations > Protection > View Quarantine
  • In the open window you can work with the files quarantined by Kaspersky Anti-Virus 5.0 for Windows Workstations



    The following actions can be performed from the Quarantine window:

  • Quarantine a file suspected of being infected with a virus that is not detected by Kaspersky Anti-Virus 5.0 for Windows Workstations. To quarantine a file, click Add and select the suspicious file in the standard file selection window. The file will be added to the list with the status quarantined by user.

  • Scan and disinfect all of, or a subset of, the suspicious files using the current anti-virus database. To do this, either click Scan All, or select the files to be scanned and click Scan. After the scanning and disinfection of a quarantined object its status may change to infected, suspicious, false alarm, not infected, etc. The infected status means that the object was identified as infected but its disinfection failed. You are advised to delete such objects. All objects with the false alarm status may be safely restored, as their previous possibly infected status was incorrectly assigned by Kaspersky Anti-Virus 5.0 for Windows Workstations.

  • Restore files from the quarantine folder to their original folders or to any other folder depending on the way you restore the object ( Working with the Backup and Quarantine settings in Kaspersky Anti-Virus 5.0 for Windows Workstations). To restore an object, select it in the list and click the Restore button. When restoring objects quarantined from archives, email databases and mail format files, you must specify the folder to which they are to be restored.

  • Send suspicious objects to Kaspersky Lab for analysis. You are advised to only send objects that have retained their possibly infected status after numerous attempts to scan and disinfect them. To send a file to Kaspersky Lab, click Send.

  • Delete a quarantined object or a selected group of objects. Delete only files that cannot be disinfected. To delete such files, select them in the list and click the Delete button.

    By default, the storage time of quarantined files and the maximum quarantine size are not limited. It is recommended that you view the storage and clean it periodically. You can also configure the program to delete the oldest copies or to inform you of the storage overflow. More detailed information about Quarantine and Backup settings is available on: ( Backup and Quarantine settings in Kaspersky Anti-Virus 5.0 for Windows Workstationsl

  •  Did the provided info help you?

                           

     Give your detailed feedback.

     

    Kaspersky Lab

    Copyright © 1997 - 2009 Kaspersky Lab
    Site map  |   Contact us  |   International Support Service  |  Send us a suspected virus
    Login Your Personal Cabinet  |   Register  |   FAQ for Personal Cabinet