Kaspersky Anti-Virus Mobile 6.0 (for Symbian-smartphones series 60)
Kaspersky Anti-Virus Mobile 6.0 (for Symbian-smartphones series UIQ)
Kaspersky Anti-Virus Mobile 6.0 (for Symbian-smartphones series 80 UI)
Kaspersky Anti-Virus Mobile 6.0 (for Windows Mobile 2003/5.0/6.0)
If the activation error of Kaspersky Anti-Virus Mobile 6.0 is connected with network connection of your smartphone, in this case the message of the kind is displayed: Connection error. Error code <number>. To resolve the problem, do the following:
Make sure the access point settings are correct. In order to check functionality of the access point, open any page using the inbuilt WAP-browser on your smartphone.
If by some reasons the GPRS-Internet connection is not available, or the activation does not work via this point, try to activate via the GPRS-WAP access point. To know your GPRS-settings, contact your provider.
If the activation still does not work, try to activate later, as cellular communications might be overloaded.
Resolution of your problem might be already described either on the Kaspersky Lab forum or in the Knowledge Base.
If you failed to activate your Kaspersky Anti-Virus Mobile 6.0 within 24 hours, then contact Kaspersky Lab Technical Support via the web-form HelpDesk.