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Kaspersky Anti-Virus Mobile 6.0 (for Windows Mobile 2003/5.0/6.0)

 
The key file has expired prematurely. How can I activate it?
 ID Article: 454    Other languages:  Francais  Deutsch  Dutch  日本語  Polski  Русский  Español  Sweden      Views for 7 days 719    Last modified on 2009 Oct 05 18:49 Printable version

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To activate the key file that has expired prematurely, do the following:
  • create a message in the HelpDesk form
  • in the message describe the problem and include the following data:
    - the place where Kaspersky Anti-Virus was purchased
    - customer's information: full name (if the customer is a private person) or the name of the organization (if the product was purchased for the organization)
    - the exact purchase date
    - full registration number of your Kaspersky Anti-Virus license (the number is given in the registration card)

  • attach to the e-mail the prematurely expired key file
  • InformationAfter you have filled in the HelpDesk form, you can choose one of three variants how to attach a file to the form:

    ž  Upload of your files directly from this web-form: you can attach the necessary files to the message using this web-form.

    ž  Upload your files on Kaspersky Lab's FTP server manually: you can attach the necessary files to your message by uploading them on the Kaspersky Lab's FTP server in the folder with the name of your request number.

    InformationPrinted and pirate key files can not be changed


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