Kaspersky Anti-Virus 7.0 MP1 (build 7.0.1.325)

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	How to create a Rescue Disk in Kaspersky Anti-Virus 7.0\Kaspersky Internet Security 7.0

Before you perform the recommendations given below, you are strongly recommended to install the latest version of Kaspersky Anti-Virus / Kaspersky Internet Security - 8.0.0.506 and to create a new Rescue Disk using the latest product version in which the problems with the Rescue Disk have been fixed.

You might encounter the following problems while working with a Rescue Disk created via Kaspersky Lab’s products version 6.0/7.0/2009: 

• the list of infected objects is not shown on the Detected tab 
• with the enabled option Delete, if disinfection fails no actions are applied to infected objects 
• error Not enough memory when trying to update the anti-virus databases (threat signatures)

Possible reasons of errors: when a computer is booted from the Rescue Disk all the files necessary for work are copied onto a virtual disk. The size of the virtual disk depends on the computer configuration, precisely on the RAM size. Sometimes there is not enough RAM to store scan reports, quarantined or backed up files, or the actual set of anti-virus databases (threat signatures) which can be downloaded from the Internet using the Rescue Disk immediately after the computer start.

In such cases it is recommended to save the files of the databases, reports, quarantine and backup not in the virtual memory but in the hard disk memory.

If the Rescue Disk is not created yet, do the following: 

• create a separate folder on the hard disk to store files of anti-virus databases, reports, quarantine and backup (for example, C:\rescue_avp) 
• disable the product self-defense: 
• open the product > go to Settings > Service 
• clear the box Enable Self-Defense 
• click OK 
• minimize the main window 
• open the setup folder of Kaspersky Anti-Virus version 6.0\7.0\2009 for: 
• Kaspersky Anti-Virus 2009 the default setup folder is С:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009 
• Kaspersky Internet Security 2009 the default setup folder C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009
• Kaspersky Anti-Virus 7.0 the default setup folder is C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0 
• Kaspersky Internet Security 7.0 the default setup folder is C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0 
• Kaspersky Anti-Virus 6.0 the default setup folder is C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 
• Kaspersky Internet Security 6.0 the default setup folder is C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0 
• Kaspersky Anti-Virus 6.0 for Windows Workstations the default setup folder is C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstation 
• find and unpack the archive rescuecd.zip 
• go to the folder into which the archive has been unpacked 
• go to the BartPe subfolder 
• depending on the installed product find either the file avp.reg or avp6.reg 
• open the file avp.reg (avp6.reg) in Notepad 
• find the registry branch: 
• the registry branch for products version 2009 is [HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\protected\avp8\environment]
• the registry branch for products version 7.0 is [HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\protected\avp7\environment] 
• the registry branch for products version 6.0 is [HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\avp6\environment] 
• in the string "DataRoot"="%ramdrv%\\Documents and Settings\\Application Data\\avp" replace the default path with the path to the folder which you have created to store the files. For example if you have created the folder rescue_avp in the root directory C:\, in this case the string will be following: "DataRoot"="C:\\rescue_avp" 
• save the changes and close the Notepad 
• add all files to the archive named rescuecd.zip 
• exchange the archive from the product setup folder with the newly created archive 
• copy into the folder created to store the files on the hard disk (for example C:\rescue_avp) all contents from the folders: 
• under Windows Vista, copy from 
• the folder C:\ProgramData\Kaspersky Lab\AVP8 for version 2009
• the folder C:\ProgramData\Kaspersky Lab\AVP7 for version 7.0 
• the folder C:\ProgramData\Kaspersky Lab\AVP6 for version 6.0 
• under Windows XP, copy from 
• the folder С:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP8 for version 2009
• the folder C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7 for version 7.0 
• the folder C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6 for version 6.0

By default this folder is hidden and cannot be viewed. In order to view a hidden folder, go to My computer > in the Tools menu select Folder options > go to the View tab > in the list of options enable the option Show hidden files and folders. 

• create the Rescue Disk using Kaspersky Anti-Virus version 6.0\7.0.

If the Rescue Disk is already created, do the following: 

• create a separate folder on the hard disk to store files of the anti-virus databases, reports, quarantine and backup (for example C:\rescue_avp). 
• copy into the folder created to store the files on the hard disk (for example C:\rescue_avp) all contents from the folders: 
• under Windows Vista, copy from 
• the folder C:\ProgramData\Kaspersky Lab\AVP8 for version 2009
• the folder C:\ProgramData\Kaspersky Lab\AVP7 for version 7.0
• the folder C:\ProgramData\Kaspersky Lab\AVP6 for version 6.0 
• under Windows XP, copy from 
• the folder C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP8 for version 2009 
• the folder C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP7 for version 7.0 
• the folder C:\Documents and Settings\All Users\Application Data\Kaspersky Lab\AVP6 for version 6.0 
• boot computer from the rescue disk

If you fail to boot your computer in the normal mode, then having booted the PC from the Rescue Disk the actions described above can be performed from the command prompt (cmd) using the commands mkdir and copy: 

• click Go > select Command Prompt (cmd) 
• enter the command mkdir C:\rescue_avp (the folder rescue_avp is an example). This folder on the hard disk C:\ will store the anti-virus databases, reports, quarantine and backup) 
• click Enter 
• enter the command: 
• for products version 2009 enter the command xcopy "B:\Documents and Settings\Application Data\avp8" "C:\rescue_avp" /E 
• for products version 7.0 enter the command xcopy "B:\Documents and Settings\Application Data\avp7" "C:\rescue_avp" /E 
• for products version 6.0 enter the command xcopy "B:\Documents and Settings\Application Data\avp6" "C:\rescue_avp" /E 
• click Enter and wait till all files are copied 
• enter Exit and click Enter 
• select Go > Run 
• enter regedit and click OK 
• in the registry window open the branch: 
• for products version 2009 open the branch [HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\protected\avp8\environment] 
• for products version 7.0 open the branch [HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\protected\avp7\environment] 
• for products version 6.0 open the branch [HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\avp6\environment] 
• in the right part of the registry window find and open the value DataRoot 
• in the Value Data field enter the path to the folder (in our example the path is C:\\rescue_avp) 
• click OK 
• close the registry 
• start the product, update the anti-virus databases, run full computer scan