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Concerning to:
Kaspersky Anti-Virus 7.0 (all builds)
Kaspersky Internet Security 7.0 (all builds)
If you application informs you that your license key file has been blocked, i.e.”black-listed”
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- open the main application window > click the Activation link > in the left part of the window click the link View detailed info on keys
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- in the open window check your registration number:
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If the last part of your registration number coincides with any of the following charsets:
- 00132048,
- 001C8F09,
- 00633399,
- 0094A883,
- 00145D17,
- 019C2086,
- 01748DE3,
- 01243FDC,
- 0099B28D,
- 00207C89,
- 0099B28A,
- 00A8593E,
- 02B780B7,
- 018E0D61,
- 0099B289,
- 230971,
- 02B780B8,
- 011B505B,
- 0099B28B,
- 0099B28E,
- 01C7D4B5,
- 00979AF7,
- 01A4014B,
- 01A40BF9,
- 017CF78F,
- 02439BF2,
- 01A413DE,
- 02B780BA,
- 1954177,
- 0099B28C,
- 02B780BC,
- 000ADD31,
- 000F8F26,
- 01317785,
- 02DB578C,
- 01316F8E,
- 01316FF2,
- 01317115,
- 02B780BD,
- 034C51B6,
- 0221852C,
- 033D03D2,
- 02B780C0,
- 01BB8334,
- 034D5800,
- 0083E502,
- 02B780BE,
- 02FB6D84,
- 02F97F02,
- 02F78265,
- 02FC5360,
- 03BC6E6B,
- 03BC7124,
- 03BC70BE,
- 03BC6F7A,
- 03EFE602,
- 040767DD,
- 03BB5612,
- 0295AF63,
it means your key file is a “pirate” one. It might have been given to you by some service companies. In this case you should purchase a licensed key file for your anti-virus application via the eStore or from Kaspersky Lab’s partners.
If you have purchased this key file legally, OR IF YOU ARE USING ANOTHER KEY FILE WHICH IS BLOCKED TOO, then to replace a key file we need information confirming licensed use of Kaspersky Lab product. Send all purchase information:
- purchase place and date,
- activation code or registration number,
- license owner info,
- key file (if possible)
to Kaspersky Lab Technical Support via the web-form.
- If you already have a new license key (it might have the “Backup” status) then delete the active key (the backup key will be deleted together with the active one) and re-activate the license key file.
The product can be re-activated (if you have the activation code) by means of the product or via Kaspersky Lab site
If any problems arise, please send us the following information: purchase place and date, activation code or registration number, license owner info, and your key file.
If you want to purchase legal version of Kaspersky Anti-Virus or prolong the license, contact Sales Department by phone (+7 495) 797-87-00 or via e-mail onlinesales@kaspersky.com.
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