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Project Manager

Location: Moscow

Full/Part Time: Full-time

Role Description

As Kaspersky’s sales and marketing functions move towards a digital-first philosophy, we’re now looking for a Web Project Manager with experience in the Online & e-Commerce domain to define and drive Kaspersky web projects. The ideal candidate will come with significant Digital Project Manager / Producer experience, with good knowledge of project management methodologies. We are looking for a combination of strong analytical and communication skills in order to: elicit and gather project requirements; produce and maintain project documentation; obtain user sign-off on requirements and project milestones; provide project status and communications. A strong work-ethic and the ability to thrive in a dynamic international environment are a must. Russian language skills are highly desirable.

Responsibilities

  • Plans, evaluates and directs activities of digital projects to ensure that goals or objectives of projects are accomplished within prescribed timeframe and funding parameters

  • Communicates effectively to all stakeholders and management through lifecycle of projects

  • Plans and conducts requirements-gathering sessions to elicit business requirements from business stakeholders and subject-matter experts

  • Ensures that functional requirements are clearly defined, fitting with the business objectives, are feasible and do not conflict with other requirements

  • Presents final requirements to end-users to obtain final sign-off

  • Analyzes requirements, procedures and problems to improve existing Kaspersky websites and to continue to evolve processes and behaviours

  • Writes project plans, use cases, business rules, and other artifacts such as swim-lane diagrams, activity flow diagrams and wire frame diagrams to effectively articulate and represent business processes, desired outcomes, and requirements

Experience/Qualifications

  • 3-7 years of relevant experience as a Project Manager or Business Analyst

  • Degree Educated – ideally 2:1 or 1st

  • Experience with Agile and/or Waterfall methodologies

  • Broad understanding of the web development process & web technologies

  • Be fluent in written and spoken English, and have a high level of written and spoken Russian

  • Very strong presentation & communication skills, including oral, written, and graphical

  • Ability to prioritize and execute multiple tasks in a highly dynamic environment

  • Detail oriented, problem identification and resolution skills

  • Strong understanding of requirements-gathering tools, techniques and best practices

  • Strong in Microsoft Office (Excel, PowerPoint, Outlook, Word, & Access) & MS Project

  • Experience in Atlassian Confluence and JIRA a plus

Regional Sales Executive

Location: Moscow, Frankfurt

Full/Part Time: Full-time

Responsibilities

  • Response for sales target achievement by set of regional Key Account Managers (KAM)

  • Interact closely with Corporate Sales VP, Regional Directors, GMs and Marketing team

  • Influence personal sales quota for KAMs

  • Involve into specifying of named account lists, sales expectations level

  • Support KAMs for better efficiency in sales plan execution and sales funnel management

  • Plan break into activities along with local sales and marketing teams

  • Coordinate sales enablement activities at HQ level

  • Execute regular activities on forecasting and reporting of regional KAMs

  • Provide sales forecast on new and renew business for dedicated KAMs

  • Provide deals win-loss analysis and issue relevant reporting

  • Response for release of success sales reference materials

  • Communicate to limited number of key partners (SI, MSSP) in the regions

Education

  • High Degree in Computer Science/IT or in Business

Experience

  • 5+ years’ experience in Enterprise IT Sales at vendor or reseller side

  • Managerial experience

  • Personal experience of penetrating into new accounts from the scratch to deal closure

  • Experience working successfully in a cross‐functional, multi‐disciplinary and internationally distributed team environment

  • Familiar with running and selling IT Security products and services is a plus

Professional knowledge and skills

  • Excellent personal direct sales skills to enterprise, government and upper SMB segments

  • Proven success in sales ability and demonstrated knowledge of the sales cycle

  • Great understanding of sales personnel motivations aspects and ways to coach field sales

  • Ability to identify root cause when monitor and analyze sales results

  • Basic understanding of computer networks, IT security and  Internet services

  •  Ability to interact within customer at different levels

  • Strong communication, presentation and negotiation skills

  • Clear understanding of partner channel effective communications in direct sales practice

  • Fluent spoken and written English

Sales Back Office Group Manager, Europe

Location: Frankfurt

Full/Part Time: Full-time

Role Description

Manage the local European sales back office teams located in Germany (DACH), UK (UK, Ireland), France (France, Italy), Spain (Spain, Portugal) and Netherlands (Benelux and Nordics). Lead them to best performance, provide them with all necessary support to fulfill their job.

Responsibilities

  • Management of the local sales back office teams (motivate the sales back office teams, Appraisal interviews, searching for new candidates, etc)

  • Weekly team meetings/calls (to have a regular meeting with all team members is very important, they raise their urgent questions during the week by contacting by via email, phone and lync, but during the call we are talking about e.g. changes in processes, open questions/problems, etc)

  • Special tasks/projects (e.g. check if the NFR policy match with local sales practice – check the correct ways of placing such orders – inform the SBO teams about ‘how to do’;  check with the teams the correct way of placing MSP contracts; sales manager allocation – find the correct/easy way with SBO, Sales Analyze and Sales Enablement team to do the allocation; change the UK invoicing process – from SBO responsibility to finance team; new MSA products; bring the French/Italian SBO team to the way, that they are substituting each other (request process documents, set appointments for doing training with each other; etc)

  • Amend the processes of local sales back office team to bring them all in the same direction (all EU Sales Back Office teams should work in a similar way, the main tasks should all be the same). To improve the processes that they are conform to KL needs (SBO, sales, Sales Analyze team, price team, finance, legal, etc)

  • troubleshooting – if somebody from the team has problems which he/she isn’t able to solve by him/herself. I step in and help

  • step in and help in there are not enough resources (handle open things for SBO BNX)

  • Act as a point of escalation for questions or issues that are raised in local sales back office teams

  • Interface with HQ, Sales Operations teams and GD Europe on all matters to do with product codes, pricing, order processing issues, etc.

  • Ensure that the Sales Back Office teams, process all order in the correct way (match the licensing guidelines) – do random checks (weekly, monthly, quarterly)

  • Support of Sales Back Office teams, that they have all necessary information about new products, new processes, new pricelist, etc. available, which they need for their daily work

  • Contact person for special question (how to invoice consignment boxes Dixion, etc.

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