For orders placed on or after June 18, 2009
Kaspersky Lab eStore is supported by our trusted e-commerce partner - Digital River. You can look up your order to get your order details, or you can contact Digital River Customer Service via the following channels:
By Phone:
+353 61 230551
Monday-Friday, 9am-6pm (Central European Time)
Saturday & Sunday, 9am-4.30pm (Central European Time)
By E-mail:
kaspersky.ie.cs@digitalriver.com
For orders placed before March 11, 2008 or between February 5, 2009 & June 17, 2009
Kaspersky Lab eStore is supported by our trusted e-commerce partner - Element 5. You can log into your account to get your order details, or you can contact Element 5 Customer Service:
European Customer Service:
Phone: +49 221 31088-30
Fax: +49 221 31088-29
US and North American Customer Service:
support@us.element5.com
Phone: +1 952 646-5022 or +1 800 406 4966
Fax: +1 952 646-4552
Please note: customers will automatically be redirected to the appropriate
language support when calling one of the service lines.
For orders placed between March 11, 2008 & February 5, 2009
Kaspersky Lab eStore is supported by our trusted e-commerce partner - Arvato Systems. You can log into your account to get your information, or you can contact Arvato Systems Customer Service via the following channels:
By Phone:
+49 5241 80 91289
Monday-Friday, 9am-6pm (Central European Time)
By E-mail:
kaspersky-global@arvato-systems.de