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For Orders On or After March 11, 2008: Kaspersky Lab eStore is supported by our trusted e-commerce partner - Arvato Systems. You can log into your account to get your information, or you can contact Arvato Systems Customer Service.
Toll-free phone numbers from Monday to Friday from 9.00am to 6.00pm, Central European Time:
| Country | Phone |
| Austria | 0800-801-808 |
| Brasil | 0800-8910-141 |
| Canada | 1-866-569-4417 |
| Denmark | 808-89728 |
| Finland | 0800-919667 |
| Germany | 0800-777-3077 |
| Greece | 00800-127905 |
| Mexico | 001-866-6987-123 |
| Norway | 800-10720 |
| South Africa | 0800-981860 |
| Sweden | 0200-896808 |
| Switzerland | 0800-801-840 |
| UK | 0808-234-2433 |
| USA | 1-866-537-8115 |
| Other | 0800-2755-2755 |
If your telephone provider does not support the toll free number, please contact Arvato at: + 49 (0) 251 50 03225.
Go to Arvato
For Orders Previous to March 11, 2008: Click here to log in to your Element 5 account. (Element 5 is the shopping cart that handled all of Kaspersky's online orders. Click the "My account" button and enter the user name and password given to you when you purchased. If you don't have this info, just enter your email address and the login and password will be sent to you.
Go to Element5
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