An order confirmation email will be sent to the email address that you provided during the registration process. This email contains:
- Order number
- Total price
- Ordered product(s) with an activation code(s)
- Product installation and activation instructions
- Customer Service details
If you still need help, please visit the Customer Care Center
In the event that you have purchased the wrong product, please do the following:
- Purchase the correct product
- Contact the Customer Care Center and request a full refund on the incorrect order. Refunds take 2-3 business days to process.
Note: The Money Back Guarantee is valid for up to 14 days from the date of purchase for goods bought via the Global eStore.